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Customer Service Nursing Assistant

Location:
Hyattsville, MD
Posted:
April 12, 2022

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Resume:

Jasmine Henry

*** **** ** **

Washington DC *****

202-***-****

adqrqc@r.postjobfree.com

Professional Goal:

To obtain a managerial position in the customer service field where I can utilize the skills i've learned as a business major at the Touro College in NYC, I'm look for a position that allows me the opportunity to excel and prosper while utilizing my skills in business management, customer service management and the food management service. Looking for the best and brightest career opperiuany that would allow me to become a valuable asset to a company by improving and accumulating growth with a positive business attitude, perfect organization and professional skills.

Education:

Anacostia Senior High school May 2010

Diploma

VMT Education Center Graduate

Certified Nursing Assistant November 2013

Touro Collage NYC Tentative Graduation Date 2023

Bachelors Business Administration & Finance

Job Experience:

The Egypt Blossom Infant Child & Family Foundation, D.C 2019-

● Director Of Operations

The Cleaning Association L.L.C NYC, Tri State 2020-

● Manger Of Sales

Redlobster, Harlam 2016-2020

Restaurant Cook Manager

Unique Health Care Facility, Washington DC 2013-2015

● Nursing Assistant, CNA Training

Child and Family Services, Washington DC 2011-2012

● Event Planner

JB Johnson Nursing Home 2011

● Nursing Assistant, CNA Training

Big Top Daycare, Laurel, Maryland 2007-2010

● Assistant Instructor, Ages 1-3

CCNV Shelter, Washington DC 2006-2010

● Volunteer, Serving the homeless community

Knowledge, Skills, Abilities:

● Leading and team work skills

● Strong Communication skills

● Attention to detail

● Inventory and Stocking

● Promotion and Planning

● Event Planning

● Strong skills to work under pressure

● Excellent customer service skills

● Excellent verbal and written communication

● Excellent people skills

● Microsoft Word

● Quick Books

● Payroll

● Lince Cook

● Front and back of the house skills

Patient Care:

● Meals: Patient feeding responsibilities. Some patients will require direct feeding, while others may just need their meal tray brought to them and set up.

● Oral care, nail care, and basic hygiene.

● Bathing and dressing of patient. Bathing may take place in the form of a bed bath, shower, or tub.

● Toileting of patients. Often patients will need help with moving on and off of the facilities. Some patients may need help with a bed pan.

● Catheter care. Changing of catheter bags and charting amounts.

● Ambulation assistance. Some patients need help getting in and out of beds, wheelchairs, bathtubs

● Vital signs: Blood pressure, pulse, and temperature monitoring.

● Answering call lights.

● Turning of bedridden patients. This is done to take the weight off of pressure points and prevent bedsores from occurring.

● Changing bedclothes and collecting soiled laundry.

● Light cleaning and organizing of patient’s room or area.

● Relaying and charting requested information. This may include moods, vital signs, meal consumption, liquid intake, and daily BM and urine amounts.

● Relaying information to the next CNA on shift, or to the nurse’s in charge.

● Recreational activities, such as assisting with a walk outdoors or delivering reading material to patients.

● Post mortem care.

References available upon request.



Contact this candidate