Customer Service Accounting Coordinator

LAWANDA PENDER-BEY

PROFESSIONAL ACCOUNTING COORDINATOR

CONTACT

773-***-****

***********@***.***

Westchester, IL 60154

PROFILE

Account Receivable Coordinator support professional experienced working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. A collaborative leader who is highly trustworthy, ethical, discreet, and is, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task efficiently.

SKILLS

MICROSOFT TEAMS

MICROSOFT WINDOWS

INTERNET

JURIS

ADERANT

EXPERIENCE

Gunty & McCarthy Law Firm

Account Receivable Coordinator September 2019 – Present

Post carriers’ payments received via ACH/Wire and checks to appropriate GL accounts

Reconcile carriers’ invoices against submitted invoices

Create credit memo for write – offs and PPDs

File appeals for rejected or unpaid invoices

Research and resolve misapplied/unapplied short or over payments

Create and monitor an AR Aging report with Excel

Upload electronic files to various insurance companies

Communicate with internal departments such as billing and Attorneys to resolve discrepancies

Date stamp paid, photocopy and sort on checks and ACH deposits

Contract Employment

Katten Muchin Rosenman LLP November 2017 –February 2018

Blue Cross Blue Shield April 2017 - September 2017

Wintrust Mortgage June 2016 - September 2016

Bank of America Merrill Lynch July 2015 - April 2016

Managed email inboxes

Prioritize clients’ requests

Prepared and processed lockbox discrepancies and financial adjustment letters

Accountable for initial loan applications for review, set up payments’ methods via ACH/Direct Deposit

Made sure loans are in compliance from begging to end

Ensured rush requests are handled daily

Processed and batched EOBs statements into an Excel spreadsheet

Emailed Attorneys on their delinquent accounts, updating the matter numbers in several GL accounts

Paying off vendors accounts through Aderant

Follow up on past due accounts, providing excellent customer service, scanned documents

EDUCATION

National-Louis University

Major: Business Management

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