Customer Service Crew Member
Resume:
Ashlee Cummings
Bowling Green, KY
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Production Manager
Burger King - Bowling Green, KY
June 2019 to November 2020
answering drive thru, coordinating their meals, collecting money, making drinks, cleaning dishes I got a promotion while working there and became a production leader. I ran the kitchen, prepped food for and closed night shift. made sure kitchen ran smoothly.
• Worked well in a fast-paced, high pressure environment
• Restocked supplies
• Provided customer service with a smile
• Bussed tables
• Took cash and credit card payments
• Answered customer questions
Crew Member and Cashier
Wendy's (Saren Restaurants, Inc.) - Bowling Green, KY January 2015 to April 2019
I worked drive thru which consist of answering the lane I was on the headset, making drinks, coordinating their meal and handing them their meal. Front register; and back window.
• Worked well in a fast-paced, high pressure environment
• Greeted and served customers
• Answered customer questions
• Took cash and credit card payments
• Restocked supplies
Agent/Customer Service
Sitel - Glasgow, KY
April 2012 to September 2014
I answered phone calls for Geek Squad, made work orders for technicians.
• Booked appointments
• Interacted with customers through live chat
• Assisted customers with a warm and professional attitude Crew Member
Angelo's Pizza - Louisville, KY
January 2011 to March 2012
I made pizzas, after I worked there for two months I got promoted to waitress, then to party coordinated which is someone that shows where everyone to sit and makes sure everyone is having a good time, needs drinks, pizzas,ect.
Education
Associate in Business Management and Human Resources South Central College - Bowling Green, KY
January 2019 to December 2021
High school or equivalent
Jefferson County Adult High School - Louisville, KY January 2011 to February 2011
Skills
• Food Production
• Cleaning Experience
• Food Preparation
• Cooking
• Kitchen Experience
• Food Service
• Production Management
• Windows (5 years)
• Microsoft Excel (2 years)
• Live Chat
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