Mary Dvorak
Staff Pharmacist
*********@*****.*** • 402-***-****
Omaha, NE 68104
www.linkedin.com/in/Mary-dvorak-9b72a4211
Patient-focused professional with progressive broad-based experience filling prescriptions and improving medication safety via effective storage and disposal. Expert at protecting patients by closely monitoring medical documentation and drug histories. Known for ensuring compliance with organizational policies as well as delivering outstanding customer services. Proven ability to supervise and coach direct reports for performance improvement. Dedicated to identifying and minimizing medication risks by providing guidance to customers on risks and contraindications of prescribed medications. Exceptional leadership and management abilities utilized to direct internal staff members and improve performance for accomplishment of strategic goals. Areas of Expertise
Pharmaceutical Procedures
Advanced Compounding
Customer Satisfaction
Medication Administration
Problem Solving
Relationship Building
Compliance Management
Risk Analysis & Mitigation
OTC Medications
Other Experience
Arnold Motor Company, Sioux City, IA 2020 – Present Delivery Driver
Serve as volunteer to improve productivity during shortage of staff. Oversee various operations, including vehicle maintenance, freight checking, appropriate items placements, delivery of auto parts on time, and engagement with customers. Ensure implementation of safe driving practices on all dedicated driver and city routes. Enhance customer satisfaction by verifying and maintaining high product quality standards. Determine, evaluate, and resolve customer complaints to achieve satisfaction.
● Improved customer loyalty by fulfilling 100% delivery goals.
(Served as volunteer at a food pantry for two years and at the NE human society for one year. Engaged in sabbatical due to personal life issues.)
Professional Experience
Dakota Med Temps, Kyle, SD 2008 – 2012
Registered Pharmacist
Ensure optimum shelf life and safety by training individuals on utilization and storage of medications. Authorize accurate filling of prescription orders by complying with safety standards and regulations. Prevent adverse reactions by instructing customers about potential risks and contraindications of prescribed medications. Ensure compounding of special preparations, including infant reflux medications and topical applications by determining accurate ingredients. Determine potential drug interactions by examining new prescriptions based on patients’ histories.
● Minimized loss, theft, and misuse of medications by monitoring and implementing strict security protocols.
● Drove maximum accuracy of issued prescriptions provided by healthcare providers and identified ingredients needed by conducting detailed review.
● Accomplished outlined prescription requirements within clinician's orders by packaging drugs. Walgreens Pharmacy, Omaha, NE 2002 – 2008
Registered Pharmacist
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Offered effective medication expertise by serving as Overnight Staff Pharmacist. Ensured delivery of quality care by maintaining pharmacy records in line with patient health. Deliver exceptional first aid care to customers by fulfilling non-prescription requirements, such as location of OTC medications, vitamins, and supplies. Enabled effective storage of narcotic medications by securing pharmacy cabinets. Identified and eliminated outdated medications as well as coordinated return for credit.
● Optimized storage of medications by executing accurate inventory control. CVS Pharmacy, Lawrenceville, GA 2000 – 2002
Registered Pharmacist
Provide accurate pharmacist coverage by demonstrating exceptional performance. Directed all billing aspects, such as collection of copayments, solutions to insurance complexities, and upgrade of accounts.
● Increased collaboration by building and maintaining superior public relations with other healthcare professionals.
● Improved performance of direct reports by delivering training, conducting performance reviews, and providing feedback.
Education
Bachelor of Science, Pharmacy (Scholarship)
Creighton University, Omaha, NE
Affiliations
Member, LAMBA Kappa Sigma
Volunteer at Florence Nursing Home
Southwest Iowa Pharmacist Association Member
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