Michael Ramirez
************@*****.***
OBJECTIVE:
Seeking a position as a sales associate where I can use my communication and interpersonal skills with customers to provide great service to my coworkers and the people in the community. SKILLS
Stocker, Multi-task, Cash Register Operations, Ability to relate to others, Managing numerous tasks, Customer Service, Problem solving WORK HISTORY
MCDONALDS Floor Manager Omaha, NE
07/2016-07/2018
● Resolved an array of customer complaints in a professional manner while prioritizing customer satisfaction.
● Completed all daily tasks and special assignments with an efficient and quality-driven approach.
● Completed all point of sale opening and closing procedures, to include balancing the business cash registers.
MENARDS Sales Associate Omaha, NE
08/2018-02/2020
● Organize racks and shelves to maintain the visual appeal of the store.
● Develop positive customer relationships through friendly greetings and excellent service.
● Design cabinet and countertop layouts and quotes for guests XTREME HEATING Apprentice Omaha,NE
02/2020-Current
● Fabrication of sheet metal and various materials for heating and cooling
● Installation of HVAC systems throughout building
● Develop craftsmanship skills through field experience EDUCATION
RALSTON HIGH SCHOOL High School Diploma Ralston, NE 08/2014-05/2018
● Member of Avenue Scholars Scholarship Foundation
● Earned 3.5 G.P.A.
● Earned academic letter
METRO COMMUNITY COLLEGE Paramedicine Omaha, NE
08/2018-02/2020
● Completed courses in Mathematics, English, Social studies, and Human Relations
● Completed Emergency Medical Technician course
● Earned EMT certificate in Nebraska
JATC LOCAL 3 SHEET METAL UNION HVAC license
Omaha, NE 07/2020-Current
● Enrolled in 5 year apprenticeship program
● Learning smile to fabricate, design, and install various types of sheet metal
● Acquiring field experience and on the job training hours REFERENCES
Jonathan Mendoza
Former General Manager
Pablo Zazueta
Former Sales Associate
Bradley Vytlas
Current Sheet Metal Foreman