Keseiunna Richardson
CUSTOMER SERVICE REPRESENTATIVE
Mobile, AL 36609
*********************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Kohl's - Mobile, AL
September 2019 to January 2020
My responsibilities with this job was to, make sure I solved every problem that customer came to my customer desk with, I was also a cashier, I also use to use to back stock, sometimes I would shop for the customer that ordered online and also I was over the fitting room and was putting all of the items in the right place and also made sure the fitting rooms looked nice for the customers. CUSTOMER SERVICE REPRESENTATIVE
Alorica
August 2018 to June 2019
ALORICA
Working at Alorica, my job was to answer all of the incoming calls that were coming through. Help the customer with what they called in for and always let your customer know that you're smiling without even having to look into their face.
CASHIER
Winn Dixie
February 2018 to August 2018
Mainly, with this job I was expected to scan all of the customer items and greet every customer and always be friendly to them no matter what.
Retail Associate
Goodwill Industries - Mobile, AL
August 2017 to April 2018
My job here was to put all of the items out on the floor. Make sure that the clothes were put up, where they went. Clean all of the dressing rooms and make sure that the store stayed cleaned and make sure to greet every customer that walked through that door. Education
High school or equivalent in All Subjects
Mattie T Blount High School - Eight Mile, AL
August 2016 to May 2018
High school or equivalent
Skills
• Customer Care
• Customer Support
• Call Center
• Customer Service
• Microsoft Word
• Microsoft Powerpoint
• Cash Handling
• Cleaning Experience
• Cashiering
• Computer Operation
• Computer Skills
• Microsoft Excel
• Organizational Skills
Additional Information
SKILLS
• Very great with listening to the customer and making sure that their needs are fulfilled.
• Computer skills (I have my certifications in word and power point with the computer skills as well.)
• Determination
• Patience
• Honesty