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Legal Secretary Customer Service

Benin City, Edo, Nigeria
April 12, 2022

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Azor M. Cynthia

LL.b, BL

Home Address: *** ******** *****, ** ******, TN. 37086.

Cell phone: 629-***-****


To work assiduously towards the realization of the goals of the institution/organization and obtain a high level of professional and personal development.

Work Experience

Legal Secretary

Independent National Electoral Commission

Enugu, Nigeria.

2011 to 2015


Assisted new employees and visitors find their way around the complex. These included directing visitors to the people they came to meet and showing new employees where to go on their first day.

Offered a friendly and professional reception to people who came into the office.

Managed client files and other records. Kept files in alphabetical order using a filing system for easy storage and retrieval.

Kept and arranged incoming and outgoing correspondence.

Acted as a common liaison for incoming and outgoing phone calls, mail and correspondence. Received calls from clients, business partners, workers or community members, and either answered the questions or forwarded the calls.

I also made calls on behalf of managers to communicate information to customers, schedule appointments or to follow up on inquiries.

Took down notes from my manager, preparing a memo or letter and screening mails.

Copied documents for mailings or for internal distribution. Faxed documents from the company to clients or customers and received incoming faxes to pass on to the right person.

Used email, Word and Excel to create spreadsheets or documents and distribute them to employees or customers.

Proofread documents and drafted emails

Performed routine clerical tasks and errands to assist others by either canceling or rescheduling appointments.

Ordered office supplies.

Entered Minutes of Meetings.

Legal Secretary

Nigerian National Petroleum Commission,

Warri, Delta State.


2011 to 2012


Drafted contracts of agreements between companies

Registered company names

Ordered office supplies and made sure each office had the right number of office supplies needed to perform their jobs.

Monitored external solicitors

Ensured all case files were arranged in the right order and location to allow for easy access

Performed research for the company on legal matters

Attended company meetings and took down minutes of meetings

Entered minutes of meeting into the system and ensured each department heads got a copy of each minute.

Followed up with company decisions and ensured compliance with the company rules.

Served as a liaison between the company manager and other departments ensuring they all get notice of meetings as well as company updates.

Took stock and inventories of office supplies

Made and received calls ensuring each call get to the right department

Photocopies and did all computer work for the company like creating the company letter heads.

Ramp Agent/Baggage Handler

Delta Global Services

Nashville, Tennessee.

August 2019 to 2020


Clean the plane and ensured all trash is thrown away at the end of each shift.

Ensure laboratory waste is evacuated and portable water is filled if needed.

Marshall in the plane and Marshall out the planes, put chokes and position cones in their designated area. Insert pin, power and air in a timely manner.

Download bags from the plane ensure bags taken off the plane have the right tag.

Upload bags into the plane in a timely manner with tags facing out.

Pushback the plane, connect and disconnect the tow bar.

Perform other duties assigned by my supervisor

Deli Clerk

Publix Supermarket

2016 to 2018


Engaged customers in a warmly manner while answering questions regarding goods that we sold and services that we rendered.

Ensured the deli department was always well organized and neat in accordance with the with the company's image and sanitation standards.

Labeled items for purchase so as to make it easier for customers to locate each product Ensured each goods had the right price tag on it.

Arranged the stockroom in an orderly manner.

Assisted customers by issuing samples and answering questions related to deli products.

Processed coupons while following the company's stated policy and procedures.

Prepared deli products in accordance with the company's standards.

Engaged in taking and completing online orders.

Kept inventory and stocked up goods.

Front desk sales person.

Evolved new marketing strategies to promote business.

Alerted managers as to items that have sold out, or need to be re-ordered.

Arranged goods according to their expiry date.

Used the company's computer to perform my duties.

Monitored store displays and kept all areas detailed and well-stocked.

Warehouse Associate

PACE Logistics

2020 till present


Move packages across warehouse

Take inventory and ensure the right package get to the right store

Package items and label them correctly

Sort, organize and store inventory in the proper location

Process inventory for delivery

Scan packages and ensure there are no missed sorts.

Report damaged or missing inventory to supervisor

Remove inventory from trucks for shipping and delivery

Load trucks with packages

Palletize packages and ensure they are properly wrapped

Wear safety gears at all times

Operate heavy machinery like forklift and electric pallet jacks

Ensure workplace is free of debris and remove safety hazards from aisles

Work as an active team member to complete team goals

Prepare documentation and inventory for audits

Assist my supervisor in computer work such as preparing schedule and assignments using Microsoft excel and spreadsheets.

Printing and preparing labels using Microsoft word.


High School Leaving Certificate

University of Benin Secondary School

Benin City,

Edo State.


1998 to 2006

Elementary Leaving Certificate

University of Benin Primary School,

Benin City,

Edo State,


1989 to 1996

Bachelor of Laws

2nd Class Upper Division Honours,

University of Benin,

Benin City,

Edo sate,


2006 to 2011


2nd Class Upper Division Honours,

Nigerian Law School,



2011 to 2012.

Skills and Experience

Administrative Experience

Laboratory Experience

Writing Skills

Freight Experience

Store Management Experience



Computer Operations Microsoft

Customer service

Time management


Retail Management

Load & Unload



Clerical Experience

Retail Sales

Certifications / Licenses

Call to Nigerian Bar Certificate

Core Skills


Customer Service

Great communication skills.

Enthusiastic and empathetic relationship-building personnel

Efficient and reliable team worker

Highly organized

Very good with time management

Attention to detail

Great Negotiation skills

Assertive with discretion and diplomacy.

Highly Flexible

Extremely Tactful

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