RYAN FERNANDEZ

**/**/****

Kenya

+971-*********

adqrmq@r.postjobfree.com

PROFILE WORK EXPERIENCE

Secure a responsible career opportunity to fully utilize my experience and skills, while making a significant contribution to the success of the company.

WORK EXPERIENCE

09 /2021 – PRESENT

DUBAI, UNITED ARAB EMIRATES

Bartender

Alkebulan the African Dinning Hall

Job Responsibilities

Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.

Prepare alcohol or non-alcohol beverages. Service Wine and Beer to guests.

Arrange bottles and glasses to make attractive displays.

Assess customers’ needs and preferences and make recommendations

Ability to Sell or influence others for up selling and suggestive selling.

Provide recommendations and suggestions to guest for choosing Drinks and Snacks.

Serve customers in a friendly and helpful manner.

Keep the bar counter and work area neat and clean at all times.

10/2020 – 09 /2021

DUBAI, UNITED ARAB EMIRATES

Bar Supervisor

Villa mama restaurant

Job Responsibilities:

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or tea. Greets all customers with fast, friendly,personalized service and develops a rapport with customers by learning their

names,favorite drinks and food items.

Verbally receives and calls back customer orders in a friendly manner.

Reports all customer complaints to manager on duty.

Responds proactively to prevent customer service situations.

Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner.

Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.

Answers customer questions regarding coffee blends, preparation, and product freshness.

Sells and serves baked goods and miscellaneous food items to customers.

05 /2019 – 10/2020

DUBAI, UNITED ARAB EMIRATES

Bartender

Jumeirah Zabeel Saray-Imperium Restaurant

Job Responsibilities:

Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits

Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail

Satisfying patron requests in a timely manner Assessing customer preferences and making drink recommendations

Providing a positive and friendly guest experience by interacting with patrons Collecting money for drinks served and providing change as needed

Checking identification to verify legal age requirements for all customers

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Dubai, United Arab Emirtaes

Employment Visa

WORK EXPERIENCE

01 /2014 – 11 /2018

DUBAI, UNITED ARAB EMIRATES

Bartender

Jumeirah Beach Hotel

Latitude All day dining buffet restaurant

(500+covers).

09 /2012 – 10/2013 NAKURU, KENYA

Waiter

Rafikiz Bar and Lounge

2010 – 2011 NAKURU, KENYA

Customer Care Services

Naivas supermarket Megacity

COMPUTER AND LANGUAGE

LANGUAGES

English Swahili

COMPUTER SKILLS

MS Office

CERTIFICATES

2010

Advanced Institute of Technology Certificate in Business Management

EDUCATION

2009 KENYA

Kenyatta High School

Kenya Certificate of Secondary Education

STRENGTHS

# Responsible # Management # Adaptable # Flexible # Learning Agility

# Team-working # Positive attitude # Presenting

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