Nurse Practitioner Family

Penney Williams, FNP

Memphis, Tennessee ***** 901-***-****

LinkedIn profile: penneywilliams *******@*******.***

Family Nurse Practitioner Professional Profile

Driven, talented, and compassionate Nurse Practitioner with 12+ years of advanced practice expertise delivering and managing evidence-based care for patients across the lifespan in the areas of family practice, urgent care, and cardiology. Exhibits unparalleled skills in communication, leadership, organization, and attention to detail while working both independently and collaboratively to provide individualized, comprehensive care supporting a timely return to peak levels of wellness. Accomplished leader with a strong clinical and business acumen adept at increasing practice volume, streamlining processes, maximizing productivity, and consistently delivering an exceptional patient experience. Self-motivated and hardworking clinician eager to build upon a proven track record of success to seamlessly transition into a telemedicine provider role where I can offer timely, quality, and cost-effective care to diverse patient populations when and where they need it the most. Areas of Training and Experience Include:

Family Practice & Internal Medicine

Acute & Chronic Care Management

Therapeutic & Preventative Care

Athena, eClinicals, Greenway & AllScripts EMR

Urgent Care & Emergency Medicine

Diagnostic Test & Image Interpretation

Patient Education, Safety & Advocacy

Completion of Advanced Procedures

Advanced Health Assessment Skills

ICD & CPT Medical Coding/Billing

Regulatory Compliance Requirements

Telemedicine & Telehealth Services

EDUCATION & CERTIFICATIONS

Master of Science in Nursing: Family Nurse Practitioner, University of Memphis, Memphis, TN (2008), GPA: 4.0

Bachelor of Science in Nursing, University of Memphis, Memphis, TN (2006), GPA: 3.9

Summa Cum Laude Graduate

American Academy of Nurse Practitioners, Certified Family Nurse Practitioner, (Expires Jan. 2024)

Tennessee State Board of Nursing, Advanced Practice Nurse License, (Expires Jan. 2024)

Tennessee State Board of Nursing, Multistate Registered Nurse License, (Expires Jan. 2024)

Case Management Association of America, Case Management Certification, (Expired May 2020)

Federal Motor Carriers Safety Administration, DOT Certification, (Expires Feb. 2027)

American Heart Association, Basic Life Support (BLS) Certification, (Expires Aug. 2022)

PROFESSIONAL EXPERIENCES

METHODIST MINOR MED, Memphis, TN 09/2016 – Present

Family Nurse Practitioner

Evaluate, diagnose, and treat children and adults presenting with acute injuries, illnesses, and chronic condition exacerbations to a walk-in emergency care center serving between 70 to 100 individuals per day. Triage incoming patients and prioritize care on the basis of assessment findings, chief complaints, diagnostic results, acuity, stability, and available resources. Consult and confer with multidisciplinary members of the healthcare team to develop individualized care plans that maximize full, timely recovery potential. Educate patients and families on diagnosed conditions, treatment plans, and follow up needs to increase compliance and improve overall health. Chart all assessments and procedures, utilizing correct ICD/CPT codes to ensure charts are accurate and closed supporting timely payment by patients and insurance providers. Consistently observe, uphold, and enforce professional protocols to comply with HIPAA and OSHA standards.

901 HEALTH & WELLNESS CLINIC, Memphis, TN 06/2018 – 09/2021

Family Nurse Practitioner/Owner

Played a multifaceted role as Clinic Owner and Lead Nurse Practitioner managing a panel of 3200 total patients across the lifespan, (10 to 40 per day) providing primary medical care for a broad range of healthcare needs. Autonomously elicited prior health history, performed thorough assessments, ordered and evaluated diagnostic lab and imaging studies to arrive at differential and working diagnoses. Developed age and developmentally appropriate care plans utilizing therapeutic and preventative modalities to improve patient’s condition. Empowered patients and families to make informed medical choices and to actively participate in their healthcare journey by providing resources and support in understanding all health concerns and available treatment options. Completed in clinic procedures including phlebotomy, EKGs, interpretation of CXR, I&D of abscesses, suturing of small laceration, and Dermabond application. Accurately applied ICD/CPT codes for to patients records effectively tracking diagnoses and treatment while also assuring timely payment for all services provided. Consistently ensured that all administrative and clinical functions were carried out in full compliance with local, state and federal healthcare regulations.

Quickly grew a large sized private practice in a short period of time; successfully achieved and maintained a five-star rating among all reviews received.

SAINT FRANCIS MEDICAL PARTNERS, Memphis, TN 08/2014 – 10/2016

Family Nurse Practitioner

Instrumental member of a multidisciplinary team overseeing the care of multiple patients with chronic, debilitating diseases in 3 nursing homes and 1 skilled care facility. Conducted initial and ongoing assessments leveraging findings to develop individualized care plans supporting the patients’ ability to age or heal in place with minimal risks of hospitalization. Crafted personalized care plans utilizing diverse treatments and alternative medicine approaches to promote peak health and quality of life. Liaised between patients and healthcare specialists for the completion of procedures on assigned patients prior to their admission to skilled nursing facilities, if needed. Advised patients on health conditions and care options to foster a strong understanding of diagnoses and treatment regimens supporting a timely return to wellness. Charted all evaluations, observations, prescribed care and response to the corresponding record to comply with local, state, and federal healthcare regulations.

Improved billing protocols by becoming a subject matter expert on public and private insurance requirements.

Championed a leadership role and promoted teamwork among colleagues to deliver the finest quality of care in congruence with the mission, vision, and values of the organization.

CRESTHAVEN INTERNAL MEDICINE CLINIC, Memphis, TN 09/2012 – 09/2014

Family Nurse Practitioner

Independently provided safe, quality care for 15 to 17 patients, per day, presenting to an ambulatory clinic with acute, episodic, and chronic conditions. Interviewed patients to obtain prior medical history, performed comprehensive assessments, ordered and evaluated lab and imaging studies, when needed, to accurately establish differential diagnoses. Prescribed pharmacologic and nonpharmacologic interventions to optimize patient outcomes. Educated patients on disease processes, therapeutic and preventative care, and healthy behaviors to support long term positive results. Recorded all patient interactions and pertinent health information to the corresponding medical record to assure charting accuracy and timely payment for all services provided.

Recognized for consistently promoting a positive work atmosphere and teamwork among colleagues.

Optimized billing and maximized reimbursements by accurately applying ICD/CPT codes for billing.

Highly sought out by patients as their provider of choice for the provision of exceptional service and care.

METHODIST LEBONHEUR HEALTHCARE/SUTHERLAND CARDIOLOGY, Memphis, TN 06/2010 – 09/2012

Family Nurse Practitioner

Rendered direct and indirect care for pre- and post-operative patients who underwent or would undergo a broad range of cardiac procedures. Conducted routine screenings for coronary stenting, murmurs, and CHF, in addition to performing comprehensive assessments of CVI patients preparing for endovenous laser surgeries. Performed in office EKG examinations to monitor for acute changes or rhythm disorders. Communicated and recorded all findings to the patient’s electronic health record. Imparted detailed guidance and resources to patient on disease processes, pharmaceutical and nonpharmaceutical interventions, and self-care strategies for the management of chronic conditions including HTN, Hyperlipidemia, CAD, Atrial Fib, and Angina. Contributed to the delivery of timely, uninterrupted care for post-operative patients.

Honed expertise in the oversight and interpretation of exercise stress tests, in addition to cardiac assessments by improving identification of murmurs and bruits.

Increased awareness of CHF care strategies by providing educational training in an outpatient clinical setting.

METHODIST LEBONHEUR HOSPITAL GERMANTOWN, Memphis, TN 03/2009 – 06/2010

Family Nurse Practitioner

Partnered with the hospitalist on interdisciplinary rounds to identify needs, establish plans of care, and seamlessly facilitate discharges, when appropriate.

Additional experience as Physician’s Nurse (RN) with Memphis Cardiothoracic Clinic, Nurse Manager with Baptist Memorial Hospital Memphis, and Certified Case Manager with Blue Cross Blue Shield TN

PROFESSIONAL AFFILIATIONS

American Academy of Nurse Practitioners

Greater Memphis Area Advanced Practice Nurse Association

Sigma Theta Tau International Honor Society of Nursing

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