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Personal Assistant Service Representative

Location:
Lagos, Nigeria
Posted:
April 12, 2022

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Resume:

ISHOLA AMIDAT OMODARAMOLA

Address: Adeyemo Alakija, VI Lagos. Gmail: adqrm6@r.postjobfree.com

Tel: +234**********

PROFESSIONAL SUMMARY

Graduate of marketing with 2 years of experience working in sales and marketing. Proven track records of increasing customer experience through service and product awareness, timely response, prompt and useful feedback, and quick adaptability to different marketing environments. I am determined to improve organizational growth, brand reputation by providing exceptional service to consumers and building long-term relationships.

PERSONAL PROFILE

• Nationality : Nigerian

• Marital Status : Single

SKILLS & CORE COMPETENCE

Social media management Ability to work independently Tactical thinking Excellent communication skills Microsoft office suites proficiency Apt marketing strategies Product Knowledge

EDUCATION

B.Sc. Marketing October 2016- September 2019

University of Ilorin, Ilorin kwara state

WORK EXPERIENCE

Better Business Credit.

Tanke Ilorin, kwara state May 2021- March 2022

Role: Business Manager

• Overseeing the business at the branch level.

• Effective response to customer enquiry and complaint which has helped the company retain existing customers as well as convert prospects to customers.

• Increasing the Business volume by 65% monthly.

• Representing the management for presentations, Court appearance and getting a positive response.

• Giving accurate Financial Report and Analysis which as contributed to the organization in making better financial decisions.

• Advising the management about business growth which helped increase the business volume.

• Monitoring customers repayment as well as ensuring timely payment which has helped the number of the company's defaulters reduced by 80%.

Chowsway logistics

Ketu Lagos state February 2021- April 2021

Role: Customer Service Representative

• Friendly responds to customers request and enquires.

• Prompt responds to customers’ orders.

• Taking customer order and ensuring it is delivered in good condition.

• Ensuring the needs of the customers are translated into job satisfaction.

• Putting customers through the process of ordering through the online website. Altara Credit limited October 2020 - February 2021 Role: Direct Sales Agent (DSA)

• Contacted a large number of potential and existing customers and informed them about products and service.

• Initiated sales with over 40 customers over the phone Daily.

• Gathered and effectively documented customer information, payment methods, purchases, and reactions to products.

• Kept up to date on all products and informed customers of latest products.

• Answered all customers’ questions on company’s products.

• Effectively maintained a list of potential leads and followed up with customers by making subsequent sales pitches that led to actual sales.

NATIONAL YOUTH SERVICE CORPS October 2019 - October 2020 Ladigbolu Grammar School, Oyo State, Nigeria

Role: Civic Education Instructor

• Ensured compliance to guidelines for Teaching.

• Providing assistance to students and appropriate feedback.

• Conducting examinations and helped to set the question paper.

• Developing Instructional Materials for effective Teaching. INTEREST.

• Social Media Marketing

• Blogging

• Direct marketing

• Problem Solving

REFERENCE

Available Based on Request



Contact this candidate