Benefits Consultant Medical Officer

Timothy Geenen

** ***** **.

Fort Myers, Florida 33912

239-***-****

********@**********.***

www.linkedin.com/in/tim-geenen-security-busops

A 24-year Public Safety-Law Enforcement/Corporate Business Operations career transitioning into Healthcare Administration/Client-Patient Safety. This profession is driven by a set of fundamental core competencies contained in two operational portfolios: Services and Operations.

Services include: Retirement and Assisted Living Healthcare Facility Administration and Client/Patient Safety; Mission Strategic Leadership, Client/Patient/Community Communications; Crisis/Intervention Management, Marketing, and Public Affairs the successes of which are driven by professional Corporate Patient-Client relationship management core competencies.

Processes include: Alzheimer’s Patient/Family, Mental Health Operations, and Retirement Client Environmental Administration; Physical and Personal Security; Departmental/Business Operations including HCAHPS Administration/Fiscal Management and Reporting, as well as traditional complex Project and Quality operational/process standardization. These concepts are leveraged in the execution of assignments, daily operations, and front/back office responsibilities.

Career Spotlight

Continuum Services: American House, Senior Living Contract

Maintenance Technician

2019-Present

Financial Impact: $500,000 Infrastructure Equipment Management/Maintenance

Production Drivers:

Air Conditioning Maintenance

oMechanical Services

oVendors

oPlanning

Communications

oPhone

oTelevision

oIT

Infrastructure: Environmental Mechanics

oElectrical Systems

oPlumbing

oSecurity

Management

oDepartmental Budgeting/Reporting

oVendor Technical Resourcing and Supplies

oQuality

Aflac: Estero, Florida

Benefits Consultant

2018-2019

Financial Impact: $250,000 in Potential 2018 Business

Production Drivers:

Business Operational New Business Development

Planning, Implementation and Sustentation

Corporate (Headquarters) Affairs

Marketing, Public Affairs/Advertising-Promotions

Customer/Client Corporate Executive-Relations

Project/Quality Management

Collier County Sheriff’s Office: Naples, Florida

Detective

Patrolman

1995-2017

Metropolitan Impact: $41.4 million Career Annual Loss Recovery

Responsibilities:

Managing, Reporting and Documentation

oCrime

oCrash incidents

oManagement of routine office equipment and transportation reports

Criminal Incidents

Forensics/Investigation

Security Breaches

Relationship Management: Families, Clients, and Court Mandated Orders

Student Management

Manage/Monitor Court Mandated Community Service Projects

Crisis Intervention/Management

Database Client Management Reporting

COLLATERAL CAREER HIGHLIGHTS

Core Competencies

Patient Healthcare Administration/Safety

Corporate

oQuality/Patient Safety Planning/Management

Patient Care/Support Systems

Cost Efficiencies

Improvement Planning, Reviews, Revisions, Implementation

QI Individual Services Planning, Staffing, Budgeting

oCrisis Management

External Environmental Threats (i.e. COVID-19)

Alzheimer’s Patient/Family Communications Management

oLiaison

Senior leadership

Physicians

Risk Management

Nursing

Pharmacy

Chief Medical Officer

Patient Data Systems

Drive Improvement

Reporting

Medical Staff

QI

Training

Principles/Tools Use

Quality Assurance/Improvement Activities

Operational

Regulatory Readiness

Quality Measurement

Public Reporting

Pay-For-Performance Programs/Initiatives,

oMission Strategic Leadership/Communications

oStaff and Departmental Performance Goals/ Accountability

oOutcomes: Evidence-Based Data/Scorecards

oRegulatory Compliance/Accreditation

oSpecial Projects Management

oSafety Culture Survey Administration

oHCAHPS Administration

oReporting

oState and Local Laws

oCrisis Intervention/Management

oCity/State Ordinances-Regulations

oIntervention Management

oSecurity Processes and Procedures

oCrime Prevention Methodologies

oForensics/Investigation

oSecurity Breaches

oCriminal Incidents

oDatabase Patient Management Reporting

oPerformance Coaching

oTeam Management

Skills

Operational

Written and Oral Communications

Business/Law Enforcement/Departmental/Business Operations Communications

MS Office

In-house Proprietary Database

Software Firearms Qualification

Badge/Security Physical Management

Inventory Control

Professional Accomplishments

Honors

Aflac

Collier County Sheriff’s Office

Fast Start Triple Crown Sales Goal Recognition

Command Recognition Teamwork Award; Migrant Camp Fire Rescue

Letter of Commendation: Exceptional Performance of Duty, Grand Theft Auto

Five, Ten, Fifteen, Twenty-Year Service Commendation

Undergraduate Academic Commendation

Education

Grand Canyon University: Phoenix, Arizona

Grand Valley State University: Grand Rapids Michigan

Muskegon Community College: Muskegon, Michigan

M.A., Healthcare Administration

Bachelor of Science, B.S.: Criminal Justice

Associate of Arts

Certifications

Core Requirements (In Progress)

oAssisted Living

oLong-Term Patient Care

Health and Safety

Florida Law Enforcement/Corrections

Criminal Drug Interdiction

In-Service Training

Alzheimer’s Patient Relationship Management/Care

Law Enforcement Mandatory Annual Training (LETN)

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