Customer Service Hdfc

SHOBANA S

SENIOR OPERATION EXECUTIVE

OBJECTIVE

I am extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come with interesting ideas for better career and organizational growth.

EDUCATION

Master of Computer Applications with 7.66%, Kumaraguru College of Technology (2016-2019), Coimbatore.

Bachelor of Computer Applications with 7.43%, Kongunadu College of Arts and Science (2013-2016), Coimbatore.

PROJECTS DONE

Raw Material Procurement System during Post Graduate.

Question Paper Automation during Under Graduate, TECHNICAL SKILS

MS Office : Word, Excel, Power point

English Type Writing - Higher completed

Tamil Type Writing - Higher completed

Web : HTML

PERSONAL SKILLS

Teamwork skills

Time management

Good communication

Customer service skills

TOOLS

LOS

Finnone

IBM notes

EXPERIENCE

Role : Senior operation exective

Working in HDFC BANK (HDB Financial services ) Car Loan Department Co-ordinator from 18-09-2019 to till now. Cross sell, Rate approval, Insurance Waiver, Casa waiver and Daily Report, loan, insurance details to provide our team executives and pdd updation then debit score and asset to asset offer checking for our bank customers.

SHOBANA S

SENIOR OPERATION EXECUTIVE

PERSONAL DATA

Name : SHOBANA SUBRAMANI

Address : 9a, 1st phase, Maharani avenue, Vadavalli, Cbe 641 41. Mobile No : 995**-*****

Email : *********.*@*****.***

DOB : 11 June 1996

DECLARATION

I hereby declare that the information furnished above are true to the best of my knowledge. Date:

Place: Coimbatore SHOBANA S

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