Medical Billing Customer Service
Resume:
Aurelia Yarborough
Certified Medical Billing and Coding Specialist
Columbia, SC 29210
**********.*******@*****.***
Current Cosmetologist with over 20 years experience recently finished Amazon Career Choice program in Medical Billing and Coding and looking to join the healthcare industry. Recently excelling as an Amazon Associate in a fast paced deadline essential environment. Looking to join a dynamic team and add to skillset in the medical administrative setting. Authorized to work in the US for any employer
Work Experience
Cosmetologist
Nexx Level Barbershop - Columbia, SC
January 2015 to Present
• Customer Service
• Appointment Scheduling
• Specialized hair replacement, natural hair care, educated clients on proper hair maintenance Amazon Warehouse Associate
Amazon Fulfillment Center - West Columbia, SC
August 2017 to March 2021
• Packed orders in a fast pace environment
• Sorted selected items, making sure they are ready to be shipped
• Utilized problem solving skills, corrected selection errors
• Recognized a top performer in the pack department
• Maintained clean and organized work space
Cosmetologist
Shear Elegance Hair Salon - Columbia, SC
June 1999 to December 2014
• customer service
• Counted inventory
• Appointment scheduling
• Provided professional hair care services
Night Auditor
The Inn At Claussens - Columbia, SC
October 2010 to May 2013
• Provided accurate, valid and complete information by using the proper methods/tools.
• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Followed communication procedures, guidelines and policies.
• Reviewed or made changes to customer accounts.
• Researched answers or solutions as needed.
• Utilized alpha numeric data entry skills.
• Provided customer service for guests
Education
Certification in Medical Billing and Coding
Ancora Corporate Training - West Columbia, SC
March 2020 to October 2020
Some college in Business Administration
Francis Marion - Florence, SC
August 1993 to May 1995
High school diploma in General Studies
Columbia High School - Columbia, SC
August 1990 to June 1993
Skills
• Health & Medical Office/Computer Systems
• Managing and updating patient records
• Performing general accounting and billing services
• Processing, appeals, and resubmit of medical insurance
• Medical Coding; ICD-10 CPT, HCPCS
• HIPPA compliance while communicating with patients, and preparing medical records
• Proficient in Microsoft applications
• Applicable experience in Medical Terminology, Anatomy & Physiology, Pharmacology
• Customer Service
• Insurance Verification (Less than 1 year)
• Medical Billing (Less than 1 year)
• ICD Coding
• ICD-9 (Less than 1 year)
• Office experience
• English
• Medical terminology (Less than 1 year)
• Data Entry (10+ years)
• Medical Scheduling
• EMR Systems
• Microsoft Excel
• Microsoft Office
• Documentation review
• Computer literacy
• CPT coding
• Anatomy knowledge
• Administrative Experience
• Filing
• Research
• Front Desk
• Microsoft Powerpoint
• Clerical Experience
• Phone Etiquette
• Organizational Skills
• Communication Skills
• Windows
Certifications and Licenses
Cosmetology License
Medical Billing and Coding
October 2020 to October 2022
Certified medical billing and coding specialist
Contact this candidate