Office Assistant Service Representative

Nancy Little

Ocean Shores, WA *****

Cell: 360-***-****

E-Mail: *******@*****.***

Summary

• Knowledgeable and professional Custom service Representative

• Bringing 25 years of experience with strong problem solving and communication skills. Skills

Multi-line telephone skills Microsoft Office Specialist Certified Flexible Detail oriented Open and clear communicator Experience

January 2011 to Current Rover.com & Pet and House Sitter Self - Ocean Shores, WA

• Offered animals ample exercise opportunities through walks and play activities.

• Developed long-term relationships with clients and bonded with animals through regular contact.

• Performed scheduled walks and activities with outdoor pets.

• Adhered to all pet care plans, medication requirements and dietary restrictions while providing care. May 2007 to February 2012 Secretary/Office Assistant/Volunteer The Ocean Shores Elks Lodge Ocean Shores, WA

• Performed daily duties of lodge secretary such as membership, daily, and monthly reports.

• Produced monthly newsletter.

• Volunteered for dining room and special lodge functions. January 2005 to July 2007 Sales Associate/Hostess The Homeport Restaurant/Gift Shop Ocean Shores, WA

• Hostessed and Cashiered for the restaurant included handling sales in gift shop

• Communicated with customers about daily special in the restaurant and the gift shop

• Recommended merchandise to customers based on needs and preferences.

• Answered incoming telephone calls to provide information about products, services, and store hours. Education and Training

Linfield College McMinnville, OR

Bachelor of Arts Early Childhood Education/Physical Education Highline College Des Moines, WA

Studied one year in Hospitality And Tourism Management Colby-Sawyer College New London, NH

Studied one year in Recreational Leadership

Certifications

Dale Carnegie Certificate Current Food Handler's Card

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