Customer Service Tour Guide

I have a logical mind with a

pragmatic approach to

solving problems and a

determination to see things

through to a positive

conclusion. I have 22 years

of travel working experience

leading teams and gain

certain achivements.

Besdies I'm a talented,

motivated and experienced

in marketing. I have a keen

interest in business

management and helping

companies become more

successful.

About me

Name

Nguyễn Đình Ân

Birthdate

25.12.1972

Gender

Male

Residence

Ho Chi Minh City

Nationality

Vietnam

Personal information

97 DT Tran Van Dang Dist.3,

HCMC

+84. 08.55.25.12.72

**************@*****.***

Contact

ANDY

NGUYEN

DINH

TRAVEL SPECIALIST

Tour Guide

Anntourist, Buffalotours Vietnam, Transviet, Dalat Tourist, Benthanh Tourist 1 997 - 1999

Being an Inbound tour guide, the job was guiding groups/ individuals from the USA, the UK, and AUS... in Vietnam, Laos, and Cambodia. In-outbound Tour Leader

Buffalotours Vietnam, Intrepid Travel, Imaginative Travellers, Travel Bags, Tran sviet 1999 - 2003

My leader role was giving informative instructions to the group, making or double-checking any arrangement in advance.

Extra arrangement like arranging local tour guides, restaurants, local travel services, and tour services up-sales is often on tour Operator Manager

Buffalotours Vietnam 2002 - 2006

My main tasks were arranging tour guides, means of transport, restaurants, other travel activities, Daily check-up on all travel services in

.the South of Vietnam (NhaTrang to Mekong Delta). sales quotation supports to Hanoi office.

Monthly operation report to Director, and annually update travel service inventory

CEO

Asiana Travel Mate 2006 - 2013

Startup and set up Asiana Travel Mate company from begining, my major management is online Sales and Business Development Managing Director

Hue CuaTa JSC 2009 - 2018

Daily management as a local tour operator, the Hotel, Restaurant, Boat services and travel activities in Hue

Experience

Tourguide training

Saigon Tourism Vocational College, Ho Chi Minh 1996 - 1999 Studying all subjects related to tourism like English, history, geography, guiding Skills ...

English Studying

HCMC University of Education, Ho Chi Minh City 1997 - 2000 Study English at the univesity

Education

English Skills

Spoken

Writen

Listening

Social Media Skills

Communication

Creativity

Writing Ability

Strategic

Thinking

Leadership Skills

Analize Decision

Making

Adaptability

Teamwork

Creative Problem-

Solving

Travel Management Skills

Tech savvy

Negotiation

Knowledge of

Alternative

Customer Service

Personal Skills

Contact this candidate