Customer Service Front Desk
Resume:
Peggy Enck
Omaha, NE *****
***********@*****.***
Work Experience
Greeter
Sarpy County Treasurer - Papillion, NE
June 2021 to July 2021
Temporary position. Greeted customers at front door entrance, as well as assisting with signing in on kiosk and calling out names to windows.
Loan Specialist
Bank of the West
March 2020 to April 2021
Servicing customers loans, payments, etc. Promoted to this position within 3 months. Student Loan Advisor
NELNET STUDENT LOANS - Omaha, NE
July 2019 to October 2019
Assisting students manage loans, and accounts.
Direct Sales Representative
Omaha Steaks - Omaha, NE
March 2019 to July 2019
Outbound calls to customers promoting packages.
Customer Service Associate
Alorica - Omaha, NE
January 2019 to March 2019
Translating speech to text on screen for hearing impaired customers. Captioning Assistant
Hamilton Telecommunications - Aurora, NE
August 2015 to August 2016
Captioning for Captel customers, which included editing and proofreading. Inspector/Packer
Associated Staffing, Inc
June 2012 to August 2015
Responsibilities included ensuring product quality and quantity, packing items according to company standards. Assisting Lead Supervisors with boosting teamwork and morale to increase productivity in department area.
Pay station Clerk
Mid-Nebraska Service
October 2008 to June 2012
October 1990 to May 2012
Processed customer invoices, bank and financial statements. Negotiated vendor pricing, answered phones, arranged client meetings and service appointments, as well as all other customer relations. Education
High school diploma or GED
Associate's degree
Skills
• Microsoft Office (Less than 1 year), MS OFFICE (Less than 1 year), Training (Less than 1 year)
• Customer Service
• Call Center
• QuickBooks
• Proofreading
• Research
• Typing
• Multi-line phone systems
• Medical receptionist
• Leadership
• Management
• Medical terminology
• Loan processing
• Banking
• Payroll
• Transcription
• Front desk
• Filing
• Clerical experience
• Order entry
• Customer support
• Administrative Experience
• Telecommunication
• Cold Calling
• HIPAA
• Cash handling
• Translation
• Negotiation
• Data Entry
• Cash handling (5 years)
• Loan origination
• Loan interest (1 year)
• Medical office experience
• AS400
• Management
• Copywriting
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