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Customer Service Tarot

April 14, 2022

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Amanda Tetevi


Northglenn, CO *****


Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant General Manager

Modern Market Eatery - Broomfield, CO

May 2021 to Present


MAD Greens - Eat Better - Westminster, CO

September 2020 to April 2021

Cafe Manager

The Seagate Hotel & Spa - Delray Beach, FL

January 2017 to August 2020

Day to day operations include: creating employees schedule, overseeing payroll, ensuring all standard are kept up for both the hotels standards and the city's standard. Keeping an eye out for new recruits while keeping the development open for both myself and those on my team. Supervisor/Manager

Charlotte Russe, Inc - Boynton Beach, FL

September 2016 to September 2018

Create sales to hit daily goals, assist store manager with providing coverage on the sales floor. Health care logistics coordinator

Virtuox Inc. - Coral Springs, FL

March 2016 to November 2016

Set up home sleep devices for patients that had sleeping disorders and schedule test to accommodate them.

Assistant General Manager

panera bread - Boynton Beach, FL

October 2013 to September 2016

Responsibilities included controlling labor and food cost and ensuring policies were kept up with and followed. Assisting in the hiring process and team development of both associates and management. Duties though out the day consist of opening or closing the store, total deposit for the current day, assistance in keeping the store audit ready, and baking when needed. Redemption's Host/Box office

Franks Theater Cinebowl & Grille - Delray Beach, FL 2011 to 2013

Attend to guest with redemption of any prize won from arcade, properly cash out guest and instruct them on the value of there purchase, Knowledge of the games and teaching the guest on tips and tricks to perform better at the game. Box office duties require me to pay attention to each and every guest and teach them about our venue. I am to create each new guest into a guest who will become a regular guest in due time.

Lead Cashier/ Supervisor

The Original Brooklyn Water Bagel, Co - Lake Worth, FL 2011 to 2011

Assist customers with product while maintaining an appropriate stock on the restaurant floor, Supervise in making sure the FOH stays on duty, understands rotation of product, created procedures and tasks to be monitored, sat in on new hires interview process to make sure company was making the right decision and also helped general manager with decisions on the FOH schedule. Education

associates in human services

School Palm Beach State College - Lake Worth, FL


• training (6 years)

• POS (8 years)

• Time Management (6 years)

• Cashier (6 years)

• Inventory (6 years)

• Inventory Management

• Cash Handling

• Inventory Control

• Scheduling

• Customer Service

• Point of Sale

• retail sales

• Cooking

• Organizational Skills

• MS Office

• Store Management Experience

• Food Safety

• Restaurant Management

• Management

• Catering

Certifications and Licenses


recieved 2018


Scheduling — Familiar

June 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Supervisory Skills: Interpersonal Skills — Completed August 2019

Maintaining productive team relationships by identifying conflict and settling disputes. Full results: Completed

Supervisory Skills: Directing Others — Completed

June 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Completed

Food Safety — Completed

June 2019

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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