Front Desk Cainta

LORIELL ANN AQUINO

Address: **** ***** ******* ******, *********** TN 37042

Mobile: 253-***-****

Email Address: **************@*****.***

PROFFESSIONAL SUMMARY

Experienced representative with solid foundation providing administrative duties in vaccination clinic setting. Highly functional and flexible in any task or work-related duties. Completed 6 months with certificate of MYCAA program for Medical Front Office and Electronic Health Records. Trustworthy, ethical, and discreet; committed to superior customer service and to multi-task effectively. Detail-oriented and resourceful in completing task/projects.

SKILLS

Customer Service

Telephone and Front Desk Reception

Email/Client Correspondence

Data Entry

Complaint Handling

Scheduling

Office Equipment and Office Software/Hardware

WORK EXPERIENCE

Name of Company: AMBULNZ (DOCGO) Tacoma-Lakewood Vaccination Clinic

Company Address: 10330 59TH Ave SW Suite B, Lakewood, WA

Date: July 17,2021 – March 04, 2022

Position: Administrative Assistant/ Front Desk/ Data Entry

Job Description

Perform front desk and administrative functions such as greeting, screening, registering the patient to the data system with accurate data entry and information, answering calls and creating an even interval of appointments.

Ensuring a smooth and pleasant experience of patients by giving excellent customer service.

Taking notes of patient's clinical worry to be given to the vaccinators/RN

Utilize appropriate supplies with minimal waste.

Participates in departmental performance improvement training and in-servicing

Respects and maintains the confidentiality of information relative to patients.

Strives to maintain a positive work environment and perform additional duties assigned.

Performing administrative tasks on various mobile clinic assignments.

Experienced in putting patient’s data in Washington health department system.

EDUCATIONAL BACKGROUND

TERTIARY S.Y. 2016-2017

School: ICCT College Cainta, Main Campus

School Address: Cainta, Philippines

Course: Bachelor of Science in Hotel and Restaurant Management

SECONDARY (HIGHSCHOOL) S.Y. 2011-2015

School: Manuel I. Santos Memorial National Highschool

School Address: Taytay, Rizal

CHARACTER REFERENCE

Ms. Joan Belonia

Clinic Head Nurse – Ambulnz/DocGo Tacoma-Lakewood Vaccination Clinic 707-***-****)

Ms. Shiela Sourn

Front Desk Lead – Ambulnz/DocGo Tacoma-Lakewood Vaccination Clinic 253-***-****)

Ms. Clarizze Sinon

Monitoring Lead – Ambulnz/DocGo Tacoma-Lakewood Vaccination Clinic 619-***-****)

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