Energy Consultant/ Customer Service specialist/ Critical Thinker

Justin Priar

***** ******** *** ****** ******* **667

727-***-**** • ************@*****.***

Pricing Director/Customer Service Manager/Administrator Profile

Pricing Director, Customer Services specialist with extensive management experience. Strong interpersonal skills with teambuilding. Problem solver and team leader. Increased sales and customer service satisfaction. Administrative skills such as budgeting, implementing new programs, training, and team projects. Professional Accomplishments

Customer Service

• Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken

• Prepared financial statements, memos, letters, other documents using word processing and other spread sheets

• Conducted research for executives

• Attended meetings and record minutes

• Read memos and reports

• Performed general office duties such as ordering supplies maintaining records, and performing basic bookkeeping

• Opened, sorted, and distributed incoming correspondence i.e., faxes and mail

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Account Payable or Receivable

• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes

• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers

• Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software

Technology

• Microsoft Work

• Google Docs

• Photocopiers

• Fax

• Laptops

• Scanners

• Ability to learn new programs quickly

Data Analysis

• Used computer programs to evaluate sales and deals of Customer Service Reps

• Consulted with customers to resolve complaints

General Office Skills

• Operate office machines, such as photocopiers and scanners

• Answer telephones, direct calls, and take messages

• Maintain and update filing, inventory, mailing, and database systems Employment History

2014-2019 Team Integrity Energy Group Pricing Director Tarpon Springs FL 2011-2014 Infinity Energy Solutions Comm. Energy Cons. Clearwater FL 2010-2011 Think Direct Marketing Customer Ret & Collections Largo FL 1995-2010 P L S LLC General Contractor CT & North Carolina Education

Brewster High School

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