Sales Consultant Officer

TRACY WALDEN

Canoga Park, CA · 818-***-**** · *********@*****.***

SUMMARY

Dynamic Sales Consultant and Loan Verification Officer with over 12 years’ experience: Skilled in creating lasting client rapport, inspiring others to travel, and thus driving revenue for my respective employer. Leads by example, bringing positive and welcoming attitude to both clients and office culture. Creates trust with clients through credibility, reliability, and showing up professionally and polished.

Experience spans membership sales, contract negotiations and customer relations in the travel and vacation arenas. Continues to exceed personal goals and approaches challenges with solution-oriented attitude and ‘thinking outside the box’. Maintains strong sense of self-motivation and ability to easily grasp and apply new ideas. Able to work in both independent and collaborative environments, managing numerous responsibilities under pressure to meet company goals.

EXPERIENCE

SALES CONSULTANT & LOAN VERIFICATION OFFICER

Global Exchange Vacation CLUB

OCTOBER 2013 – PRESENT

Creates strong, personalized rapport during 90 minute business presentation to prospective buyers through learning their story and building connection.

Shares inspiring, uplifting narratives that drives prospective buyers to ‘buy in’.

Consults on package prices per the specific buyer, ensuring closed deals and company revenue.

Continuing to exceed yearly sales goals set by GEVC.

As Loan Verification Officer, specializes in overseeing clarification of all legal contracts and documents prepared for new members, following up to answer open inquiries.

Awarded Top Sales Consultant of the Year (2018 & 2019), resulting in ~1MM in yearly revenue in personal sales volume.

Maintains lowest client cancellation and attrition.

SALES CONSULTANT & LOAN VERIFICATION OFFICER

WORLDWIDE TRAVEL

JANUARY 2010 – OCTOBER 2013

Through 1:1 conversations and personally getting to know clients, built personalized sales presentations, negotiated their ownership, and closed sales.

Trained and mentored for all new hires joining Worldwide Travel, promoting Worldwide’s vision and common goals.

Verified loan documents and new ownership contracts.

Within first year of employment, became top Sales Consultant and was advanced to Loan Verification officer, where was able to close over $500k in sales volume.

MEMBERSHIP CONSULTANT

MONARCH GRAND VACATIONS

JANUARY 2009 – JANUARY 2010

Collaborated with management to curtail personalized buyer presentation and orientation

Improved membership sales through enhanced negotiation and closing techniques

Top Sales Representative August-September, November-December 2009

EDUCATION

BACHELOR OF HEALTH ADMINISTRATION

California State Univeristy, Northridge

PERSONAL ATTRIBUTES & SKILLS

Positive, open-minded attitude

Energetic, charismatic, and team-oriented

Highly motivated and hardworking

Attention to detail

Open to new ideas and changes

Focused and dependable

Meeting and exceeding sales goals

Negotiations expert

Strong deal closer

Consultative and relationship selling

Building interpersonal relationships

Excellent communication skills

Multitasker

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