Customer Service Support

Mamadou Diallo

Email: ***************@*****.*** Phone: 619-***-****

Professional Summary

Objective: Reliable, honest, experienced and high-energy team player with a GED and attention to detail, coming with over 10 years’ experience in customer support/sales and services and general labor.

Work History

Successful Business Owner

Owned and operated my own business in Africa.

Responsible for marketing, conducting sales, customer service and accounting obligations.

Responsible for all daily operations, in order to provide the highest customer service and product availability for my customer.

Directed, coordinated, and reviewed activities in sales and service and effective record keeping.

2008-2017

Involuntarily Unemployed

Unable to work due to immigration restrictions.

Helped to enhance my family’s health and wellbeing.

Stayed at home dad, since my wife stated working before me.

2018-2021

Sales and Services Rep

Excellent customer service by assisting customers throughout the buying process.

Execute merchandising strategies to display products correctly in order to assist customers and drive up sales

Ensure that customers are treated with cordiality and respect.

2021-Date

Skills

Critical thinking and problem-solving ability.

Teamwork and collaboration.

Professionalism and strong work ethic.

Organizational know-how

People’s skills.

Leadership abilities.

Education

Obtained my GED

Currently a student at Santa Anna College

2000

2021-to Date

Certification

Welder in Training

References:

1.Mr. Kayel 714-***-****

2.Sr. Florence A 859-***-****

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