Customer Service Clerk

Suzanne Alamilla

Possess excellent communication and inter-personal skills Perform effectively despite sudden deadlines and changing priorities

Proven ability to identify, analyze, and solve problems Highly reliable self-starter; can be counted on to complete assignments Proven competence in working with others in a team effort 2095 Birch St San Bernardino Ca 924**-********* ***********@*****.*** WORK EXPERIENCE

Kohls Inc — Material Handler

Target Corporation — Material Handler/ packing

Amazon Ful llment — Fc Shipping/ Packer

SA Recycling — O ce Clerk/ Customer Service

06/2020 to 01/2021, San Bernardino

Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new features and enhancements.

02/2020 to 06/2020, Rialto Ca

Responsible for the loading, unloading, and setup of equipment on a daily basis. Veri es the quantity and description of materials received by checking merchandise against the packing list Receives material coming into the building by vendors, customers, or other warehouses accurately and promptly Unloading of product from manufacturing facility and outside vendors Pull product according to order

04/2017 to 12/2019, San Bernardino Ca

Responsible for maintaining assigned equipment clean and in good working order Expected to keep all work areas clean and orderly

Perform packing process for each order

Ensure accuracy of picking process. Carefully check orders for proper item and quantity Directs, stages and places all material in or outside the building Maintain shipping stage area in a clean and orderly manner Expected to do all possible to minimize downtime and material losses EDUCATION

Colton High School — High School Diploma

08/2016 to 02/2017, Colton Ca

Batching and posting of driver manifests

Files, photocopies, faxes, takes phone messages, and prepares and distributes incoming and/or outgoing mail or boxes Multi-tasking and navigating thru multiple computer screens Responsible for collecting details, maintaining a log book of complaints and services provided to alleviate customer concerns

Adjusts selling price and computes necessary accounting documentation Assist internal and external customers with inquiries related to the sale and delivery of product including scheduling delivery appointment times

Sorting the incoming mail from the post o ce

09/1994 to 06/1998

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