Medical Assistant Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ELVIA

RIOS

E

**** ******** **, *********, ** 76051, 682-***-****, ********@*****.*** Respectful Medical Assistant recognized for delivering high-quality healthcare and excellent customer service. Polished in interviewing patients and measuring vitals, recording patient information in charts, and drawing and collecting blood samples. Familiar with medical terminology coupled with excellent organizational and time management skills.

Family education Check-in coordination Diagnostic support Intake control Equipment sterilization Patient flow management Phlebotomy Procedure assistance Strong communication Complex problem-solving Physician support Examination preparation Direct care Medical history intake At-home care instruction Patient assessment Diagnostic testing Patient interviewing Specimen collection Repairing wall surfaces Vital signs documentation Multitasking Back and Front Office Wound Care

Casting Phlebotomy Chronic Disease Management

Scheduling Completing insurance Forms Bilingual

Computer Skills ICD-9

Medical Assistant March 2020 - November 2021

Texas Bone and Joint Las Colinas, Tx

Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork. Supported patient recovery by educating family and caregivers on treatments and warning signs of complications.

Supported medical staff by answering phones and preparing supply orders. Documented information required for patients' specimens and tests completed. Compiled laboratory and x-ray reports, hospital notes, and other pertinent data. Educated patients on prescribed medications, treatments, and procedures. Kept equipment ready for use through scheduled cleaning and sterilization. Collected and prepared laboratory specimens according to health system standards. Explained treatment procedures, medications, diets, or physicians' instructions to patients. Contacted medical facilities or departments to schedule patients for tests or admission. Set up and cleaned examination rooms at start of day, between patients, and at end of day. Utilized health system standards to clean and sterilize medical instruments. Updated and recorded patient medications and allergies in patient chart upon each visit. Kept facility stocked with necessary supplies, equipment, and instruments to maintain proper inventory. R

Consulted with patients to determine procedure eligibility based on health history. wound care

Casting

Bracing

Referrals

Translations

Preceptor

Medical Assistant February 2018 - March 2019

AHF Fort Worth, Tx

Assisted clinicians with in-office procedures.

Supported patient recovery by educating family and caregivers on treatments and warning signs of complications.

Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork. Supported medical staff by answering phones and preparing supply orders. Reviewed test results for completion and abnormalities. Completed intakes, measuring vital signs and documenting symptoms. Educated patients on prescribed medications, treatments, and procedures. Documented information required for patients' specimens and tests completed. Kept equipment ready for use through scheduled cleaning and sterilization. Collected and prepared laboratory specimens according to health system standards. Operated x-ray, electrocardiogram, or other equipment to administer routine diagnostic tests. Handled minor treatment needs and basic wound care. Updated and recorded patient medications and allergies in patient chart upon each visit. Consulted with patients to determine procedure eligibility based on health history. Set up and cleaned examination rooms at start of day, between patients, and at end of day. Explained treatment procedures, medications, diets, or physicians' instructions to patients. Preceptor

Medical Assistant November 2016 - January 2017

Occupational health Soultions Fort Worth, Tx

Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork. Supported patient recovery by educating family and caregivers on treatments and warning signs of complications.

Assisted clinicians with in-office procedures.

Reviewed test results for completion and abnormalities. Completed intakes, measuring vital signs and documenting symptoms. Documented information required for patients' specimens and tests completed. Kept equipment ready for use through scheduled cleaning and sterilization. Updated records in EHR system, carefully protecting patient information and verifying data. Supported medical staff by answering phones and preparing supply orders. Collected and prepared laboratory specimens according to health system standards. Handled minor treatment needs and basic wound care. Consulted with patients to determine procedure eligibility based on health history. EDUCATION

Explained treatment procedures, medications, diets, or physicians' instructions to patients. Kept facility stocked with necessary supplies, equipment, and instruments to maintain proper inventory. Set up and cleaned examination rooms at start of day, between patients, and at end of day. Updated and recorded patient medications and allergies in patient chart upon each visit. Utilized health system standards to clean and sterilize medical instruments. workers comp

Medical Assistant October 2016 - November 2016

Mi Doctor Fort Worth, Tx

Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork. Assisted clinicians with in-office procedures.

Supported patient recovery by educating family and caregivers on treatments and warning signs of complications.

Reviewed test results for completion and abnormalities. Completed intakes, measuring vital signs and documenting symptoms. Kept equipment ready for use through scheduled cleaning and sterilization. Documented information required for patients' specimens and tests completed. Supported medical staff by answering phones and preparing supply orders. Collected and prepared laboratory specimens according to health system standards. Handled minor treatment needs and basic wound care. Consulted with patients to determine procedure eligibility based on health history. Set up and cleaned examination rooms at start of day, between patients, and at end of day. Explained treatment procedures, medications, diets, or physicians' instructions to patients. Injections

phlebotomy

Translation

Extern site

High school Diploma January 2015

MC Harries, Bryan, Tx

Medical assistant December 2016

Altruis Collage, Fort Worth, Tx

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