NONHLANHLA XULU

Contact Me

079-***-****

nonhlanhlax@nedban

k.co.za

Eshowe, Kwa-Zulu

Natal

,SA

Other Info

Others

• Gender: Female

• Driver's license: Code 10

• Criminal Record: None

• Medical Conditions: No

• Physical Disabilities: No

• Suitable Job Title:

administration

• Currently Employed: Yes

• Current / Last Salary: R

7,400 P/M

• Expected Salary: R 15,000

P/M

• Reason for job hunting:

want to do something new,

work for new companies,

new challenges.

Experience

- Current Nedbank Client Service Consultant

Duties

• Building relationships with clients to gain

understanding or their needs by providing

services in line with Nedbank Standards.

• Collaborate with internal customers by building

relationships to improve customer service and

productivity.

• Compile clients information by complying with

standards, policies and procedures prior to

submission to operations for vetting.

• Receive clients requests and action it within the agreed SLA, monitor internal processes by

reporting on the effectiveness therefore.

• Provide feedback to clients and internal

stakeholders by meeting internal service level

agreements requirements.

• Utilize resources by adhering to Nedbanks

policies, procedures and standards, manage risks

by protecting clients confidentiality through

compliance with protection of personal

information act.

• Contribute to a culture conductive to the

achievement of transformation goals by

participating in Nedbanks culture building

initiative.

Languages

• Isizulu

• English

References

PRESH MELATO

TEAM LEADER

adqqz3@r.postjobfree.com

035-***-**** / 078-***-****

KUBESHNEE PIRTHPAL

BRANCH MANAGER

KUBESHNEEP@NEDBANK.

CO.ZA

010-***-**** / 083-***-****

ZANELE NYAWO

BRANCH MANAGER

adqqz3@r.postjobfree.com.

ZA

035-***-**** / 078-***-****

• Participate and support corporate social

responsibility initiatives for the achievement of

business strategy.

• Identity opportunities to improve or enhance

processes through identifying and recommending

improvements and supporting implementation of

tools, policies and procedures.

• keep abreast of legislation and other Industry

changes that impact on role by reading the

relevant newletters, websites and attending

sessions.

• Ensure that own contribution and participation

contributes to the achievement of team goals high

performance culture.

• Create and manage own through guidance and

support management, department and colleagues.

• Improve personal capability and stay abreast of

development in the field of expertise.

09/2019 - Nedbank Multifunctional Consultant

Duties : Answering Clients Enquiries.

02/2014 -

09/2019

Nedbank Branch Administrator

Duties

• Daily report, ATM custodian.

• Switchboard, SAP, Ordering stationery.

• Booking accommodation for staff.

Reason for leaving: I applied for another position. 09/2012 -

02/2014

Nedbank Sales Consultant

Duties

• Opening of accounts.

• Selling Nedbank products.

• Client Enquiries.

Reason for leaving: I Applied for another position. Education

- Current Oxbridge Academy Health & Safety For

Management

- Current Chartall Business College National

Diploma : 21st Century

- Current College SA Occupational Health & Safety

(Short Course)

- 2019 College SA Certificate In Occupational

Health & Safety

- 2016 Chartall Business College Certificate In

Banking

- 2008 Dlamvuzo High School National Senior

Certificate

Skills

Key Competencies

• Communication & Listening Skill, Good

interpersonal skill

• Time management skill, Able to work under

pressure & Independently

• Team player, Able to multitask

• Ability to meet given deadlines & to follow

instructions, Trustworthy

• Goal driven, Attention to detail & Professional

• Analytical & Problem Solving Skills

Contact this candidate