NONHLANHLA XULU
Contact Me
nonhlanhlax@nedban
k.co.za
Eshowe, Kwa-Zulu
Natal
,SA
Other Info
Others
• Gender: Female
• Driver's license: Code 10
• Criminal Record: None
• Medical Conditions: No
• Physical Disabilities: No
• Suitable Job Title:
administration
• Currently Employed: Yes
• Current / Last Salary: R
7,400 P/M
• Expected Salary: R 15,000
P/M
• Reason for job hunting:
want to do something new,
work for new companies,
new challenges.
Experience
- Current Nedbank Client Service Consultant
Duties
• Building relationships with clients to gain
understanding or their needs by providing
services in line with Nedbank Standards.
• Collaborate with internal customers by building
relationships to improve customer service and
productivity.
• Compile clients information by complying with
standards, policies and procedures prior to
submission to operations for vetting.
• Receive clients requests and action it within the agreed SLA, monitor internal processes by
reporting on the effectiveness therefore.
• Provide feedback to clients and internal
stakeholders by meeting internal service level
agreements requirements.
• Utilize resources by adhering to Nedbanks
policies, procedures and standards, manage risks
by protecting clients confidentiality through
compliance with protection of personal
information act.
• Contribute to a culture conductive to the
achievement of transformation goals by
participating in Nedbanks culture building
initiative.
Languages
• Isizulu
• English
References
PRESH MELATO
TEAM LEADER
******@*******.**.**
KUBESHNEE PIRTHPAL
BRANCH MANAGER
KUBESHNEEP@NEDBANK.
CO.ZA
ZANELE NYAWO
BRANCH MANAGER
*******@*******.**.
ZA
• Participate and support corporate social
responsibility initiatives for the achievement of
business strategy.
• Identity opportunities to improve or enhance
processes through identifying and recommending
improvements and supporting implementation of
tools, policies and procedures.
• keep abreast of legislation and other Industry
changes that impact on role by reading the
relevant newletters, websites and attending
sessions.
• Ensure that own contribution and participation
contributes to the achievement of team goals high
performance culture.
• Create and manage own through guidance and
support management, department and colleagues.
• Improve personal capability and stay abreast of
development in the field of expertise.
09/2019 - Nedbank Multifunctional Consultant
Duties : Answering Clients Enquiries.
02/2014 -
09/2019
Nedbank Branch Administrator
Duties
• Daily report, ATM custodian.
• Switchboard, SAP, Ordering stationery.
• Booking accommodation for staff.
Reason for leaving: I applied for another position. 09/2012 -
02/2014
Nedbank Sales Consultant
Duties
• Opening of accounts.
• Selling Nedbank products.
• Client Enquiries.
Reason for leaving: I Applied for another position. Education
- Current Oxbridge Academy Health & Safety For
Management
- Current Chartall Business College National
Diploma : 21st Century
- Current College SA Occupational Health & Safety
(Short Course)
- 2019 College SA Certificate In Occupational
Health & Safety
- 2016 Chartall Business College Certificate In
Banking
- 2008 Dlamvuzo High School National Senior
Certificate
Skills
Key Competencies
• Communication & Listening Skill, Good
interpersonal skill
• Time management skill, Able to work under
pressure & Independently
• Team player, Able to multitask
• Ability to meet given deadlines & to follow
instructions, Trustworthy
• Goal driven, Attention to detail & Professional
• Analytical & Problem Solving Skills