Customer Service Banquet Server
Resume:
Leidy Tatiana Tellez
Altamonte Springs, FL
******@*****.***
Authorized to work in the US for any employer
Work Experience
Banquet Server
Rosen Shingle Creek – Rosen Centre Orlando, FL
March 2019 to Present
The ability to smile and be welcoming.
• Ability to work under pressure.
• Must have goodwill, diplomacy and the ability to get along with others.
• Believe in a high level of customer service.
• Ability to multitask.
• Enjoy working with people.
• Solve problems
• Be obliging and accommodating
• Project self-confidence
• Set up for events by putting out tablecloths and place settings, arranging table placement and
Setting up a buffet.
• Carrying plates of food on trays and serving guests.
• Keep glasses filled; remove each round of plates and replenish utensils.
• Perform cleaning tasks and breakdown of service.
• Maintain high standards of safety and cleanliness.
• Adhere to grooming and appearance standards.
• Ability to speak and hear.
• Close and distance vision.
• Frequently walking with some standing at times, possibly extended distances; ability to bend and Climb stairs when necessary.
• Frequently lift/carry up to 25 lbs.
• Occasionally lift/carry up to 50 lbs.
• Ability to reach with hands and arms in any direction and kneel and stoop repeatedly.
Banquet Server and Bartender
Hilton Orlando - Orlando, FL
January 2019
Bartender:
*Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
*Interact with customers, take orders and serve snacks and drinks
*Assess customers’ needs and preferences and make recommendations
*Mix ingredients to prepare cocktails
*Plan and present bar menu
*Check customers’ identification and confirm it meets legal drinking age
*Restock and replenish bar inventory and supplies
*Stay guest focused and nurture an excellent guest experience
*Comply with all food and beverage regulations.
Banquet server:
The ability to smile and be welcoming.
• Ability to work under pressure
• Must have goodwill, diplomacy and the ability to get along with others
• Believe in a high level of customer service
• Ability to multitask
• Enjoy working with people.
• Solve problems
• Be obliging and accommodating
• Project self-confidence
• Set up for events by putting out tablecloths and place settings, arranging table placement and
Setting up a buffet
• Carrying plates of food on trays and serving guests
• Keep glasses filled; remove each round of plates and replenish utensils
• Perform cleaning tasks and breakdown of service
• Maintain high standards of safety and cleanliness
• Adhere to grooming and appearance standards.
• Ability to speak and hear
• Close and distance vision
• Frequently walking with some standing at times, possibly extended distances; ability to bend and climb stairs when necessary
• Frequently lift/carry up to 25 lbs.
• Occasionally lift/carry up to 50 lbs.
• Ability to reach with hands and arms in any direction and kneel and stoop repeatedly.
Education
Bilingual
Union County College - Elizabeth, NJ
January 2012 to September 2014
Business and administration
E.A.E. College - Cali, Valle del Cauca
2007 to 2010
High school
Elizabeth high school - Elizabeth, NJ
2002 to 2006
Middle School
Elizabeth Hamilton - Elizabeth, NJ
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