Michelle Ann Sauer

Registered medical assistant seeking a job in my career field and opportunity for advancement

Bristol, CT 06010

adqqy0@r.postjobfree.com

+1-860-***-****

Authorized to work in the US for any employer

Work Experience

CRMA temperature and Covid screener and Tester

1-Cell Staffing LLC, CT DOC, CVH - Cheshire, CT

April 2020 to Present

Temporary position as needed for job, screened and temped all visitors coming in and leaving along with staff before and after final shift. Reported any staff who is possible risk to spreading Infection. Medical Assistant/Patient Service Representative

PhysicianOne Urgent Care - West Hartford, CT

January 2022 to February 2022

Rooming patients, assessing patients and vitals and documenting into patient record and reporting to the provider of why patient is there. Run Covid tests, along with urines, etc Medical Assistant/ medical receptionist

Dr. Wayne Franco MD LLC Internal Medicine - Middletown, CT June 2021 to January 2022

Responsible for calling patients for telehealth reminder sending telehealth links by email. Scanning and attaching documents to patient records. Entering new patients into system along with collecting patient payments and providing education to patients for medication and eating habits. Making appts for patients that have recently left hospital and are home to do reconciliation of meds and f/u from visit to ED or urgent care help with referrals to specialists and sending medical records to consult s and also for insurance compliance.

Registered Medical Assistant

Dr Saydeur Rahman internal medicine hemotology and oncology - Bristol, CT January 2018 to September 2020

Administrative and clinical duties as per

the medical assistant program

Baker and crew member

Dunkin' Donuts - Terryville, CT

July 2014 to September 2020

Prep and prep Are store for normal business. This includes calibrating machines and running coffees, etc Registered Medical Assistant/externship

WEST HARTFORD MEDICAL CENTER - West Hartford, CT

October 2015 to December 2018

Prep patients, checked them in collected and documented payments, documented information into patients charts, ordered and stocked supplies, prep for physicals, administrative duties, ran labs on urine and blood for rapid tests and also strep, flu and pregnancy Cook/waitress/Personal Aide and Attendant

Shady Oaks Assisted Living - Bristol, CT

January 2010 to March 2018

Responsibilities

Prep and served all three meals for entire facility, prepared and served desserts and snack to all residents in facility according to their dietary needs

Skills Used

same as above job

Janitor and Cleaner

GTS Goto Services - Avon, CT

January 2014 to June 2017

Responsibilities

Clean all assigned areas and oversea ordering supplies for that job site and keep track on all other employees working on site making sure all areas are properly cleaned Accomplishments

enjoy having freedom to work at my own pace in a timely fashion and completing all required tasks even though low pay still take pride in giving 100% customer satisfaction just need to find something fulltime with benefits and more room for advancement and a more reliable pay. Skills Used

critical thinking, proper use of chemicals and measurements Janitor and Cleaner

Facility Services Group - Avon, CT

July 2007 to July 2016

Responsibilities

same as above job GTS took over the area

Cook supervisor and Hostess

Wolcott View Manor - Wolcott, CT

September 2010 to May 2014

Responsibilities

responsible for all food prep for either 1st or second shift cooking, took care of serving meals to Rehab patients in a dining room atmosphere. In charge of proper food safety guidelines and following specified diet orders according to individuals and making regular, ground and puree diets and following all proper food temperature guidelines on reheats and serving at holding temps along with proper sanitation guidelines for cleanup and prepping of all areas. Shut down the department and locked up all areas as necessary

Accomplishments

to provide excellent customer service to families and clientele in facility according to diet and foods available to each persons personal dietary needs.

Skills Used

Went above and beyond all the time to provide all types of dietary needs necessary for each individuals diets. Helped with special functions as needed for facility. Dietary Aide/Server

Sheriden Woods Health and Rehab - Bristol, CT

June 2007 to November 2009

Responsibilities

served and prepped all soups, nourishments, desserts and stripped and cleaned all dishes after all meals and cleaned all dinning areas and floors and shutdown when necessary Accomplishments

Helped with special functions and dinning services Skills Used

time management customer service

Cook/Shift Supervisor, dietary aide, hostess, stock person, laundry aide, and house keeper

Avon Health Center - Avon, CT

June 2002 to October 2009

Responsibilities

all similar responsibilities from previous job

Accomplishments

work with residents and family members to attain proper health needs Skills Used

time management, proper state codes for all department needs, proper sanitation and clean up skills and proper rotation of foods in freezer, fridges and dry stock Customer Service Representative II

Citifinancial - Bristol, CT

June 2001 to June 2002

Responsibilities

collected payments, did loans, made collection calls as needed upsold current products according to customer needs, sold insurance on loans

Accomplishments

able to perform banking skills thru regular computer functions, daily customer payments and did training modules

Skills Used

customer service, collection skills, and proper customer product needs Education

Certification in Medical Billing & Coding

American Institute - West Hartford, CT

May 2020 to Present

Certification in medical assisting in Medical Assistant American Institute - West Hartford, CT

October 2014 to May 2016

High School Diploma in College Prep

John F Kennedy HS - Waterbury, CT

1988 to 1990

High school diploma in College Prep

Bristol Central High School - Bristol, CT

1986 to 1988

Skills

• Receptionist

• EMR

• Injections

• Vital Signs

• Patient Care

• Data collection

• Documentation review (10+ years)

• Triage

• EMR systems

• Front desk

• Customer service

• Behavioral health

• Phlebotomy

• Medical Records

• Venipuncture

• Insurance Sales

• Medical Scheduling

• Epic

• Medical Office Experience

• Laboratory Experience

• Caregiving

• Laundry

• HIPAA

• Case Management

• Insurance Verification

• ICD-10

• Medical Coding

• Anatomy Knowledge

• Medical Terminology

• Medical Billing

• Office Management

• Physiology Knowledge

• CPT Coding

• ICD Coding

• Care plans

• Motivational interviewing

• Nursing

• Data entry

• Acute care

• Employee Orientation

• EHR systems

• Microsoft Office

• Medical receptionist

• Computer skills

• QuickBooks

• Leadership

• Hospital experience

• Microsoft Excel

• Accounting

• Multi-line phone systems

• Typing

• Athenahealth

• English

• Clerical experience

• Time management

• Word processing

• Occupational health

• Supervising ExperienceG&ç67& F öà 6W&æW 7WW'f 6 ærW W& Væ6P Certifications and Licenses

Registered Medical Assistant (RMA)

January 2017 to January 2024

Basic administrative and clinical skills

ServSafe

January 2013 to Present

Alcohol servers certificate

June 2002 to June 2004

CPR & First Aid

March 2020 to March 2022

Ct notary public

June 2001 to June 2023

Assessments

Marketing — Completed

April 2021

Understanding a target audience and how to best communicate with them Full results: Completed

Basic attention to detail — Proficient

August 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Medical receptionist skills — Completed

October 2021

Managing physician schedules and maintaining accurate patient records Full results: Completed

Administrative assistant/receptionist — Completed

October 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Protecting patient privacy — Highly Proficient

October 2021

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Cashier skills — Completed

October 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed

Customer focus & orientation — Completed

November 2021

Responding to customer situations with sensitivity Full results: Completed

Medical terminology — Familiar

June 2021

Understanding and using medical terminology

Full results: Familiar

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