RMA/billing and coding
Resume:
Michelle Ann Sauer
Registered medical assistant seeking a job in my career field and opportunity for advancement
Bristol, CT 06010
************@*****.***
Authorized to work in the US for any employer
Work Experience
CRMA temperature and Covid screener and Tester
1-Cell Staffing LLC, CT DOC, CVH - Cheshire, CT
April 2020 to Present
Temporary position as needed for job, screened and temped all visitors coming in and leaving along with staff before and after final shift. Reported any staff who is possible risk to spreading Infection. Medical Assistant/Patient Service Representative
PhysicianOne Urgent Care - West Hartford, CT
January 2022 to February 2022
Rooming patients, assessing patients and vitals and documenting into patient record and reporting to the provider of why patient is there. Run Covid tests, along with urines, etc Medical Assistant/ medical receptionist
Dr. Wayne Franco MD LLC Internal Medicine - Middletown, CT June 2021 to January 2022
Responsible for calling patients for telehealth reminder sending telehealth links by email. Scanning and attaching documents to patient records. Entering new patients into system along with collecting patient payments and providing education to patients for medication and eating habits. Making appts for patients that have recently left hospital and are home to do reconciliation of meds and f/u from visit to ED or urgent care help with referrals to specialists and sending medical records to consult s and also for insurance compliance.
Registered Medical Assistant
Dr Saydeur Rahman internal medicine hemotology and oncology - Bristol, CT January 2018 to September 2020
Administrative and clinical duties as per
the medical assistant program
Baker and crew member
Dunkin' Donuts - Terryville, CT
July 2014 to September 2020
Prep and prep Are store for normal business. This includes calibrating machines and running coffees, etc Registered Medical Assistant/externship
WEST HARTFORD MEDICAL CENTER - West Hartford, CT
October 2015 to December 2018
Prep patients, checked them in collected and documented payments, documented information into patients charts, ordered and stocked supplies, prep for physicals, administrative duties, ran labs on urine and blood for rapid tests and also strep, flu and pregnancy Cook/waitress/Personal Aide and Attendant
Shady Oaks Assisted Living - Bristol, CT
January 2010 to March 2018
Responsibilities
Prep and served all three meals for entire facility, prepared and served desserts and snack to all residents in facility according to their dietary needs
Skills Used
same as above job
Janitor and Cleaner
GTS Goto Services - Avon, CT
January 2014 to June 2017
Responsibilities
Clean all assigned areas and oversea ordering supplies for that job site and keep track on all other employees working on site making sure all areas are properly cleaned Accomplishments
enjoy having freedom to work at my own pace in a timely fashion and completing all required tasks even though low pay still take pride in giving 100% customer satisfaction just need to find something fulltime with benefits and more room for advancement and a more reliable pay. Skills Used
critical thinking, proper use of chemicals and measurements Janitor and Cleaner
Facility Services Group - Avon, CT
July 2007 to July 2016
Responsibilities
same as above job GTS took over the area
Cook supervisor and Hostess
Wolcott View Manor - Wolcott, CT
September 2010 to May 2014
Responsibilities
responsible for all food prep for either 1st or second shift cooking, took care of serving meals to Rehab patients in a dining room atmosphere. In charge of proper food safety guidelines and following specified diet orders according to individuals and making regular, ground and puree diets and following all proper food temperature guidelines on reheats and serving at holding temps along with proper sanitation guidelines for cleanup and prepping of all areas. Shut down the department and locked up all areas as necessary
Accomplishments
to provide excellent customer service to families and clientele in facility according to diet and foods available to each persons personal dietary needs.
Skills Used
Went above and beyond all the time to provide all types of dietary needs necessary for each individuals diets. Helped with special functions as needed for facility. Dietary Aide/Server
Sheriden Woods Health and Rehab - Bristol, CT
June 2007 to November 2009
Responsibilities
served and prepped all soups, nourishments, desserts and stripped and cleaned all dishes after all meals and cleaned all dinning areas and floors and shutdown when necessary Accomplishments
Helped with special functions and dinning services Skills Used
time management customer service
Cook/Shift Supervisor, dietary aide, hostess, stock person, laundry aide, and house keeper
Avon Health Center - Avon, CT
June 2002 to October 2009
Responsibilities
all similar responsibilities from previous job
Accomplishments
work with residents and family members to attain proper health needs Skills Used
time management, proper state codes for all department needs, proper sanitation and clean up skills and proper rotation of foods in freezer, fridges and dry stock Customer Service Representative II
Citifinancial - Bristol, CT
June 2001 to June 2002
Responsibilities
collected payments, did loans, made collection calls as needed upsold current products according to customer needs, sold insurance on loans
Accomplishments
able to perform banking skills thru regular computer functions, daily customer payments and did training modules
Skills Used
customer service, collection skills, and proper customer product needs Education
Certification in Medical Billing & Coding
American Institute - West Hartford, CT
May 2020 to Present
Certification in medical assisting in Medical Assistant American Institute - West Hartford, CT
October 2014 to May 2016
High School Diploma in College Prep
John F Kennedy HS - Waterbury, CT
1988 to 1990
High school diploma in College Prep
Bristol Central High School - Bristol, CT
1986 to 1988
Skills
• Receptionist
• EMR
• Injections
• Vital Signs
• Patient Care
• Data collection
• Documentation review (10+ years)
• Triage
• EMR systems
• Front desk
• Customer service
• Behavioral health
• Phlebotomy
• Medical Records
• Venipuncture
• Insurance Sales
• Medical Scheduling
• Epic
• Medical Office Experience
• Laboratory Experience
• Caregiving
• Laundry
• HIPAA
• Case Management
• Insurance Verification
• ICD-10
• Medical Coding
• Anatomy Knowledge
• Medical Terminology
• Medical Billing
• Office Management
• Physiology Knowledge
• CPT Coding
• ICD Coding
• Care plans
• Motivational interviewing
• Nursing
• Data entry
• Acute care
• Employee Orientation
• EHR systems
• Microsoft Office
• Medical receptionist
• Computer skills
• QuickBooks
• Leadership
• Hospital experience
• Microsoft Excel
• Accounting
• Multi-line phone systems
• Typing
• Athenahealth
• English
• Clerical experience
• Time management
• Word processing
• Occupational health
• Supervising ExperienceG&ç67& F öà 6W&æW 7WW'f 6 ærW W& Væ6P Certifications and Licenses
Registered Medical Assistant (RMA)
January 2017 to January 2024
Basic administrative and clinical skills
ServSafe
January 2013 to Present
Alcohol servers certificate
June 2002 to June 2004
CPR & First Aid
March 2020 to March 2022
Ct notary public
June 2001 to June 2023
Assessments
Marketing — Completed
April 2021
Understanding a target audience and how to best communicate with them Full results: Completed
Basic attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Completed
October 2021
Managing physician schedules and maintaining accurate patient records Full results: Completed
Administrative assistant/receptionist — Completed
October 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Protecting patient privacy — Highly Proficient
October 2021
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Cashier skills — Completed
October 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed
Customer focus & orientation — Completed
November 2021
Responding to customer situations with sensitivity Full results: Completed
Medical terminology — Familiar
June 2021
Understanding and using medical terminology
Full results: Familiar
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