Plant Manager Customer Service
Resume:
Matthew E. Lueloff
Windsor, CO 80550
*********@*******.***
Mission Statement
Secure a position with a strong dynamic company where my skills, abilities and accomplishments will complement the company and the company’s capabilities and accomplishments will provide an environment for continued personal growth. About Me
● Strong interpersonal and management skills, with emphasis on troubleshooting and problem solving
● Proven ability to lead and train coworkers and employees
● Self starter able to work independently and multitask in a fast paced, high pressure environment
● Knowledge of current software systems and processes
● Background in operations, scheduling and inventory requisition and control
● In-depth knowledge of concrete mixes, mix designs, concrete issues and the resolution of concrete issues, ACI Certified Tester
● Current Class B CDL, Current DOT physical, proven ability to pass a background check Employment
July 22, 2015 to Present
Brannan/Ready Mixed, 5775 Franklin St, Denver 80229 Driver Responsibilities:
● Safe timely deliveries of Ready-Mix concrete within 100 air miles.
● Accurate log book records.
● Quality of mix in transport and delivery
● Customer service at job site
Batch Backup Responsibilities:
● Batch loads in a timely manner, properly mixed and adjusted for slump per the load design.
● Run and maintain front end loader to ensure proper and efficient batching
● Various duties as necessary
March 31, 2011 to May 2015
Brannan Ready Mix, 2500 E Brannan Way, Denver, CO, 80022 Driver Responsibilities:
● Safe timely deliveries of Ready-Mix concrete
● Accurate log book records
● Quality of mix in transport and delivery
● Customer service at job site
Batch Backup Responsibilities:
● Batching loads for timely delivery to customer, ensuring the concrete is at peak quality when reaching the work site
● Keeping knowledge of mix designs current with industry and plant standards
● Assisting plant manager with daily processes such as scheduling, dispatching, inventory control, plant maintenance, hiring and resolving driver issues
● Attentive customer service, including complaint resolution, giving knowledgeable answers to inquiries
● Dispatching fleet to various jobs
June 26, 2006 to January 31, 2011
Metro Mix LLC, 282 E 64th Ave, Denver, CO 303-***-**** Supervisor: Myles Turner, GM Positions: Driver 6/26/02-10/06; Driver/Batch Backup (Asst. Mgr.) 10/06-5/10; Plant Manager 5/10-1/31/2011 2 Page
Management Responsibilities:
● Supervised drivers assigned to Metro Mix North Plant, varied from 12 to 15 men
● Collaborate with the GM in the hiring process including new hire paperwork, scheduling and follow up on pre- employment requirements (i.e., physical, drug screen.)
● Perform thorough, documented evaluations on post-probationary new drivers and yearly evaluations on senior drivers
● Developed repair schedules and verify daily, weekly and monthly maintenance programs for the 16-truck fleet
● Developed repair schedules and verify daily, weekly and monthly maintenance programs for the plant
● Ensure work practices and procedures conform to OSHA’s SHARP standards
● Maintained full understanding and upkeep of the MSDS book
● Completed all reports pertaining to State regulations (i.e., Storm Water Runoff, diesel tank Ullage reports, etc.)
● Evaluated and scheduled continuing education and testing of employees
● Tracked monthly requirements and goals using Management By Commitment (MBC)
● Daily, weekly and monthly ordering, inventory checks and verification of receipt of quality materials
● Worked closely with Dispatch Manager on orders and in the event of problems or emergencies
● Daily batching of loads for timely delivery to customer, ensuring the concrete is at peak quality when reaching the work site
● Dispatching fleet to various jobs and coordinate drivers between plants
● Performed periodic concrete testing following ACI standards
● Kept knowledge of mix designs current with industry and plant standards Batch Backup Responsibilities:
● Batching loads for timely delivery to customer, ensuring the concrete is at peak quality when reaching the work site
● Keeping knowledge of mix designs current with industry and plant standards
● Assisting plant manager with daily processes such as scheduling, dispatching, inventory control, plant maintenance, hiring and resolving driver issues
● Attentive customer service, including complaint resolution, giving knowledgeable answers to inquiries
● Dispatching fleet to various jobs
Driver Responsibilities:
● Safe timely deliveries of Ready-Mix concrete
● Accurate log book records
● Quality of mix in transport and delivery
● Customer service at job site
Accomplishments:
● Wrote manual for training on batching software and other software used in Batch Backup position that is currently used to train new Batch Backup employees
● As part of a team, helped with OSHA’s SHARP certification May 1999 to December 2003
Aggregate Industries, 1707 Cole Blvd, Suite 100, Golden CO 80401 303-***-**** Supervisor: several Position: Driver, Driver/Batch Backup (non-supervisory) Driver Responsibilities:
● Safe timely deliveries of Ready-Mix concrete
● Accurate log book records
● Quality of mix in transport and delivery
● Customer service at job site
Batch Backup Responsibilities:
● Batching loads for timely delivery to customer, ensuring the concrete is at peak quality when reaching the work site
● Keeping knowledge of mix designs current with industry and plant standards Certifications and training
● Skillpath Seminar “Excelling as a Manager and Supervisor” December 2010
● ACI Concrete Field Testing Technician- Grade 1 ID# 01115531
● Dale Carnegie Management Training 2008
● Proficient with forklifts, bobcats and front end loaders
● Class B CDL 1999 to present – air brake endorsement
● Marine leadership training 1989
Contact this candidate