Customer Service Care Giver
Resume:
Tiffany King
Representative
San Antonio, TX ****0
********@*****.***
A productive and organized worker. Able to stay focused after long hours of detail-oriented work and remain accurate.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Caregiver
Dignified care llc - San Antonio, TX
September 2021 to Present
As a care giver, I'm responsible for assisting a client with daily living routines. Forklift Operator/Order Puller
VUTEX INC. - San Antonio, TX
September 2020 to Present
I operate a tugger, mobile train. I deliver different parts throughout the warehouse Packager
Jordan's egg farm - Winnfield, LA
September 2020 to May 2021
As a packager, I was responsible for cartoning the eggs, boxing and crating the eggs. With 10 lines in production, 4 workers on the line, I could successfully work 4 lines by myself. I also was the egg sorter, responsible for discarding or removing bag eggs from the conveyor before they reached the line. Manager in Training
Tower Loan - Winnfield, LA
February 2020 to July 2020
As a manager in training, I began to learn the company's ins and outs, when, why, and how the business runs on a day to day. How to properly maintain its business and how to weed out an applicant that would be "bad" business.
Team Leader/Manager
Sonic Drive-In Winnfield - Winnfield, LA
April 2018 to January 2019
Processed customer payments quickly and returned exact change and receipts. Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Kept check-out areas clean, organized, and well-stocked to maintain attractive store. Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system. Cross-trained in Type and Type roles in order to provide skilled backup for team members. Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Filled beverages and delivered food to customers by Action . Prepared food, including Type, Type and Type items. Counted product stock to maintain inventory records. Answered phone calls to assist customers with questions and Type orders. Wrapped items and bagged purchases properly to prevent merchandise breakage. Customer Service Representative
Family Dollar Stores Inc - Winnfield, LA
August 2017 to March 2018
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Met or exceeded revenue objectives by promoting Product or Service s to customers during service, account and sales follow-up calls.
Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Consulted with customers to determine best methods to resolve service and billing issues. Supported end-users by responding quickly to phone messages and following up on complaints Assembly Technician
Plastipak Holdings Inc - Winnfield, LA
April 2016 to September 2017
Kept eye on material levels, counted supplies and restocked components to maintain production. Operated air, manual, and hydraulic tools to put together and align assemblies. Conducted visual inspections and checked for product defects. Cleaned all parts of equipment as per established cleaning procedures. Maintained neat, organized and clean work areas to avoid safety concerns or production delays. Performed product testing and performance testing and recorded all results. Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes. Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts. Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction. Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns. Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
Flagger/Traffic Control
Diamond B Construction - Alexandria, LA
May 2015 to May 2016
Winnfield, LA
Flagger
Communicated with drivers, providing clear directions to detour routes. Utilized multiple methods to direct traffic around construction sites, including hand signals, verbal communication and brightly colored signs.
Alerted job site workers when approaching vehicles failed to heed to road warnings and signage, which prevented serious injuries and accidents.
Corresponded with law enforcement to notify of traffic violators and provide license plate numbers. Effectively promoted traffic flow on congested highways and interstates through construction zones. Assisted with clerical duties and documented daily work. Managed inventory, maintained equipment and cleaned work areas. Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.
Picked, packed, received, and restocked products with forklift, lift truck and stock picker. Cleaned, wrapped, and labeled outgoing orders.
Updated and edited all drawings with design changes requested by client. Applied paint to unfinished edges of plastic panels using hand roller. Used pick and shovel to dig, spread and level dirt and gravel. Assisted large crews in erecting, repairing and wrecking of buildings and bridges. Assumed strategic role in planning, implementing, managing, and controlling all financial and construction activities of the company.
Documented orders, daily activities, weekly schedules and team performance. Took care of facility equipment, grounds, roads and fences. Counted and verified orders picked to ensure accuracy. Education
High School Diploma in Basic
Winnfield Senior High School - Winnfield, LA
August 2002 to May 2006
Skills
• Construction crew assistance
Traffic routing procedures
Work area oversight
Hazard awareness
Safety procedures and measures
Heavy lifting
Effective customer communication
Traffic flow
Friendly and hardworking
Detail-oriented
Dependable independent worker
Demolition
Sandbagging
Production line/assembly line forklift experience
Strong work ethic
Exceptional problem solver
Flexible work schedule
• Customer Service
• Food Service
• Crew Member
• Microsoft Office (10+ years)
• Manufacturing Experience (5 years)
• Installation (1 year)
• Mechanical Knowledge (1 year)
• Sales Experience (10+ years)
• Performance Testing
• Test Automation
• Food Production
• Test Cases
• Planograms
• Scrum
• User Acceptance Testing
• Agile
• AWS
• Quality assurance
• Business analysis
• SQL
• RF scanner
• Java
• JavaScript
• Warehouse experience
• Forklift
• Welding
• English
• Data collection
• Mechanic experience
• Telemarketing
Certifications and Licenses
Forklift Certification
Assessments
Work motivation — Proficient
May 2020
Level of motivation and discipline applied toward work Full results: Proficient
Manufacturing fit — Highly Proficient
December 2020
Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient
Construction safety — Familiar
May 2020
Using safe practices while on a construction site
Full results: Familiar
Work style: Reliability — Highly Proficient
January 2021
Tendency to be dependable and come to work
Full results: Highly Proficient
Hydraulic systems specialist — Familiar
January 2020
Measures a candidate's ability to apply mechanical reasoning when repairing malfunctioning hydraulic, pneumatic, and electrical systems.
Full results: Familiar
Manufacturing: Quality inspection — Proficient
December 2019
Making precise measurements, reading prints, and making pass/fail decisions. Full results: Proficient
Attention to detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Sales fit — Proficient
December 2019
Assesses personality traits that are important for sales roles. Full results: Proficient
Mechanical Knowledge — Expert
January 2020
Understanding and applying mechanical concepts and processes. Full results: Expert
Working with MS Word documents — Proficient
May 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Work style: Conscientiousness — Expert
January 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Expert
Sales skills — Completed
January 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Customer service — Proficient
January 2020
Identifying and resolving common customer issues
Full results: Proficient
Logic & critical thinking — Proficient
April 2020
Using logic to solve problems.
Full results: Proficient
Cashier skills — Proficient
November 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient
Forklift safety — Familiar
August 2021
Best practices and safety hazards in forklift operation Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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