Wanda Jacobs **** Blvd Soleil Blvd Unit#**, Beaumont, AB T4X 0E3

C# 587-***-**** adqquk@r.postjobfree.com

PROFESSIONAL SUMMARY

Enthusiastic, well-organized professional with expertise and eager to contribute to team success through hard work, attention to detail and strong work ethic.

Proven superior telephone, front desk operations, friendly, personable with exceptional customer service.

Efficiency and service quality across various environments.

Highly dependable, ethical, reliable support specialist.

Works effectively with cross-functional teams in ensuring operational and service excellence.

Prioritize projects, efficient problem solving and multitask challenges effectively to achieve project goals.

Team player staying poised and calm in fast-paced environments.

Strong commitment and support building trusting relationships with customers, contractors, team members, supervisors, management, and the public.

Excellent time management, innovative, interpersonal, written, and verbal communication skills.

Poised and pragmatic professional to occupational health and safety. Effective communicator with desire to assist and help people.

Team and results-oriented, takes initiative and meet tight deadlines.

Proven ability to recognize and safeguard confidential information.

Technical Knowledge: MS Word, MS Excel, ACCPAC, ADP, VDK, Reynolds and Reynolds, Maestro, QuickBooks, SAP, Adobe Acrobat, Internet, QuickBase, AS 400 and Outlook.

Eager and willing to add more knowledge and skills. EXPERIENCE

MAR-QUINN INDUSTRIES LTD – Leduc, Alberta Jan 2019 – June 2021 / Sept 2020 – Apr 30, 2021 Safety Assistant

Create and update health and safety programs.

Knowledge OH&S Act, Code, Regulations, COR, applicable laws, standards, and other regulations.

Assist with COR audit and complete internal audits.

Development and implementation of hazard assessments and safe work practices.

Manage, organize, conduct, attend/or participate monthly safety meetings, workplace inspections, emergency drills, health, and safety committee/representative and record minutes.

Prepare, conduct and/or participate daily toolbox meetings.

Review, update orientation packages and conduct new employee, and contractor orientations.

Manage first aid center and replenish first aid supplies.

Assist and/or investigate, prepare, and complete reports.

WCB reporting, updates, and follow-up. Update ISNetworld and Comply Works.

Comply to company health and safety rules and guidelines, standards, and OH&S legislation.

Booking internal/external health and safety training and maintain tickets and certifications.

Assist Safety Manager with Health and Safety monitoring activities.

Commitment to continuous improvement and workplace safety.

Other duties assigned by Safety Manager and/or Operations Manager. THERMAL SYSTEMS – Rocky View, Alberta 2017 – Nov 9, 2018 Logistics Coordinator

Monitor transportation freight costs, rates, reliability, prices of materials.

Prepare documents, accurate bills of lading, shipping orders and packing slips.

Coordinate and organize schedule shipping of materials and products.

Assist warehouse personnel with receiving, shipping and locating/follow-up material of organized shipments.

Provide support, assistance, follow up with foreman/workers issues of delayed shipments to site.

Maintain, manage delivery schedule including same-day deliveries for rush orders whenever possible.

Develop, maintain positive relationships with freight and external logistics companies.

Ensure all orders are picked up and delivered to job sites in a timely fashion.

Enter requisitions, create orders and bill of ladings, packing slips, invoices in SAP.

Resolve issues related to foreman job sites and related carriers. Wanda Jacobs 5101 Blvd Soleil Blvd Unit#21, Beaumont, AB T4X 0E3

C# 587-***-**** adqquk@r.postjobfree.com

PRO TEMPS PROTÉGÉ – Calgary, Alberta

Delivered Service to requested client locations within specific timeframes. Thermal Systems – Logistics Coordinator Rocky View, Alberta Canadian Freightways – Rocky View, Alberta

Administrative Assistant/General Clerk

Answer incoming calls, book appointments for pickups, deliveries, callouts and via email.

Confirm document information and PO Numbers in imaging.

Update daily appointments on a spreadsheet post to dispatch next day deliveries.

Prepare, sort, and drop next day deliveries in assigned slots in warehouse.

Short Billing for trailers assigned.

Confirm, enter, and update appointments in LTL-AS 400. 2016 – 2017

CARBON EARTHWORKS – Red Deer, Alberta

Rock Truck/Packer Operator

2015 – 2015

THE GEAR CENTER GROUP – Edmonton, Alberta 2013 – 2014 Accounts Payable Representative/Reception

Match purchase orders by cross reference prices and quantities to vendor invoices.

Worked with vendors to resolve inquiries, payments, and discrepancies in a professional manner.

Code enter invoices with purchase orders and processed cheque runs to vendors assigned.

Paid vendors by monitoring and verifying invoices and statements.

Contact branches for additional information, approval, coding, discrepancies of invoices and purchase orders.

Control postage machine, outgoing mail, sort and distribute mail, courier, and reception duties.

Ensure Compliance to company policies and procedures. NORTHSIDE CONTRUCTION PARTNERSHIP – Red Deer, Alberta 2005 - 2012 Packer Operator/Flagger/Rock Truck Operator-Water and Sewer and Road Construction WOODBRIDGE TOYOTA – Vaughan, Ontario 1997 - 2004

Automotive Receptionist/Cashier/Licensing Clerk

Counted cash in drawer beginning and end of shift.

Proven handling, redirecting multiple incoming calls, taking messages on a multi-line switchboard.

Provide customer assistance for general inquiries, complaints, concerns.

Completed work orders and process customer deposits, parts, service, and sales payments.

Balance cash, deposits, credit card receipts, debit card receipts, cheques, and petty cash.

Assign and prepare stock numbers for incoming new and used vehicles, cheque requests and dealer trades.

Assist sales team, tracking sales calls, order business cards and enter daily auto sales.

Arrange courier, sort incoming mail, and complete all related administrative functions.

Update and maintain paperwork of auto-sales, inventory, and leased vehicles.

Update and maintain customer contact lists.

Verify sales staff shift schedules, control flow of walk-in sales customers.

Control licensing, dealer plates, vehicle portions.

Control registration of vehicles to Roy, Speed and Ross.

Manage training 2 part-time Receptionists.

POWER BATTERY SALES LTD – Scarborough, Ontario 1992 - 1996 Office Clerk/Receptionist

Answer, screen, redirect incoming calls, take messages in a professional manner.

Verify, enter, and update incoming requests for credit from 14 branches.

Maintain office supplies, equipment (photocopier, postage meter) and distribute mail.

Efficiently provide prompt, courteous and knowledgeable general information to customer inquiries.

Maintain, update records and files.

Confirm references to credit information, aging reports, cheque processing and invoicing. Wanda Jacobs 5101 Blvd Soleil Blvd Unit#21, Beaumont, AB T4X 0E3

C# 587-***-**** adqquk@r.postjobfree.com

Prepare, process bank deposits, bank runs, and completed reconciliations.

Assist Accounts Payable and Accounts Receivable.

Act as a float for absent team members and perform other clerical duties. EDUCATION

2019 Manufacturer’s Heath and Safety Association (MHSA) Peer Auditor Qualification 2019 Manufacturer’s Heath and Safety Association (MHSA) Joint Work Site Health and Safety Committee and Representatives

2019 Chandlers Consulting/MHSA Reasonable Cause Supervisor Training 2019 Manufacturer’s Heath and Safety Association (MHSA) Safety Auditor 2019 Manufacturer’s Heath and Safety Association (MHSA) Incident Investigation 2019 Manufacturer’s Heath and Safety Association (MHSA) Leadership for Safety Excellence (LSE) 2019 Manufacturer’s Heath and Safety Association (MHSA) Hazard Assessment 2019 Manufacturer’s Heath and Safety Association (MHSA) Safety Basics 2019 St. John’s Ambulance Saint-Jean/ACSA Standard First Aid-Level C CPR/AED 2018 Alberta Construction Safety Association (ACSA) WHMIS Train-the Trainer 2017 Canadian Center for Occupational Health and Safety Alberta Health and Safety Committee and Representatives

2015 Leavitt Safety/EHS Training & Consulting Services Transportation of Dangerous Goods (TDG) 2015 Alberta Construction Safety Association (ACSA) Hazard Management 2015 Alberta Construction Safety Association (ACSA) Confined Space Entry/Monitor 2015 Alberta Construction Safety Association (ACSA) Effective Claims Management 2015 Alberta Construction Safety Association (ACSA) Leadership for Safety Excellence (LSE) 2015 Alberta Construction Safety Association (ACSA) Auditor Training Program 2015 Alberta Construction Safety Association (ACSA) Prime Contractor 2015 Alberta Construction Safety Association (ACSA) Construction Safety Administration (CSA) 2015 Alberta Construction Safety Association (ACSA) Alberta OHS Legislation Awareness 2015 Alberta Construction Safety Association (ACSA) Basic Instructional Techniques 2015 Alberta Construction Safety Association (ACSA) Principles of Health & Safety Management (PHSM) 2014 Enform Wildlife Awareness Online (incl Bear Awareness) 2012 Alberta Construction Safety Association (ACSA) Load Securement Safety 2012 Spectrum Safety Services Ground Disturbance – Level II Global 2012 Wheels On H2S Alive

2012 Stratford Career Institute Administrative Assistant/Secretary 2012 Alberta Construction Safety Association (ACSA) Construction Safety Training System (CSTS-09) 2009 Alberta Construction Safety Association (ACSA) Flag Trained 2008 ICS Canada High School Diploma

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