Reservation Specialist Computer Programmer

Isla I Hanley

***** ******* ****

Coos Bay, Or **420

541-***-****

****.***********@*****.***

Experience

Worked multiple years as ICU charge Nurse, home health Nursing.

Occupation changed to Computer programmer, and customer service.

Worked for U-Haul moving and storage 7+ years as customer service and reservation agent, by telecommuting between office in Phoenix, AZ. and Coos Bay, OR. Able to multitask, good customer repours, friendly, hard worker, and willing to learn new job requirements.

Education

Graduated from Diablo Valley College, in 1969, and licensed in 1970. Worked as Nursing aide during High School, selected as student, for Future Nurses of America. Worked in most fields of Nursing until 1986. Returned to school for job training as Computer Programmer, and Computer Operations. Worked for Veripro Systems in California for 4 years. Writing Cobol programming and multitasking, with Database programming for clients. Obtained Job as customer service, accounts, and database programmer for customers in the trucking industry. Worked my way up in company, to Manager of office in Nashville, TN. for 3 1/2 years.

Moved to Mesa, AZ., and started Telecommuting for U-Haul Moving and Storage, working my way up in grades, and skills for Customer service and reservation specialist. Worked for U-Haul 7 and 1/2 years.

Skills

• Experienced Customer Service

• Computer entry and operation

• Able to work with multiple computer programs

• Experienced in drug handling, and doctor orders.

• Experience multitasking

• Works well with others

• Excellent work ethics

• Experience and training for supervisory Positions.

• Able to take instruction and learning.

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