Customer Service Sales Associate

Kirandeep Kaur

***** *** ***, ******, ** 604-***-****

***************@*****.***

Summary

Sharp-eyed, motivated, and reliable retail sales associate with 2 years of experience as a manager in South Asian grocery store in Ontario and working as a sales associate at GNC (FleetwoodLocation), ensuring seamless customer transactions and thriving sales, managing inventory, and adhering to departmental policies. Experience

Daana paani Supermarket Ontario, Oshawa

Manager 02/2021 - 12/2021

Assisted in developing new business strategies and procedures for risk management Created a comprehensive store brand, including online marketing materials, store signage, and advertising Managed a team of 7 employees, including sales associates, and trained them in a variety of merchandising and organizational functions

Operated a call center and maintained high-touch, personalized service for clients by answering customer calls and collecting customer intelligence

Responsible for maintaining a clean, well-organized workspace and an atmosphere where employees feel comfortable and motivated.

Hudson's Bay Company Ontario, Etobicoke

Sales Representative 04/2021 - 06/2021

GNC- General Nutrition Centers BC, Surrey

Sales Associate 01/2022 - Present

Built rapport with clients by providing quality customer service and problem solving Performed a full audit of inventory and sales reports, ensuring accuracy Streamlined inventory management to eliminate the need for stock replenishment Established personal connections with customers, exceeding customer service expectations Skills

Customer service, Communication skills, Microsoft excel, Sales, English, Leadership, Cashiering, Supervising experience, Multilingual, Cash handling

Education

Northern College Scarborough, Ontario

Health Care Management 12/2021

Graduated summa cum laude—4.0+ GPA

SGRD Medical College Amritsar, Punjab

B.Sc. Nursing 08/2014

Graduated summa cum laude—3.7+ GPA

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