Liliana Ramos

PO BOX ******

San Antonio, Texas *8259

210-***-****

adqqof@r.postjobfree.com

OBJECTIVE:

To obtain a position that will utilize my skills and offer an opportunity for growth and advancement.

SKILLS AND EXPERIENCE:

PSR 6+yr, HIM/MPI Technician Analysis 5+yrs, EMR Technician 15+yrs, Intake Coordinator 5+yrs. Scheduling Coordinator 5+yrs, Medical Benefit Eligibility Coordinator 5+yrs, Social Service Rep 15yrs,

Customer Service 40+yrs, Call Center Specialist 10+yrs. Administrations 15+yrs, MPI and HIM Technician 8+yrs, Team Lead 2+yrs

PROGRAM EXPERIENCE:

Windows XP, Microsoft Office Word, Outlook365, Excel, HCA, Medifax, HBOC, TX Pass Port, Saverr, TX State Portal, NextGen, HealthPro XL, Five-9 program, CCMS, Right fax, Amysis, MEDITECH,

HPF Lite, QCI, and DCS work station programs, VMWare, CITRIZ, CERNER, IDX, SIEMENTS, ALLSCRIPTS, ATHENA, and SALESFORCE, PVN, Inspector program, EXPERIAN, VMWare Horizon EPIC, DRIS, STAR, Internet Medical License verification programs, Hemaconnect, RID, Jabber, 3-M, DATA ARK

EDUCATION:

Jefferson High School: Diploma February 7, 2013

Southwest School of Medical Assistance: Medical Office Specialist Certificate April 10,1990

WORK EXPERIENCE:

08/09/2021 to 12/03/2021 WELLER INC

UofL Medical MPI Team Lead Tech Consultant

QA Analysts Consultant live remote project

QA Analysts in obtaining NPI verification and status

Resolve existing duplicates and other data quality issues

Identify and improve processes and methods of entering MPI into live systems and ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes

Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for UofL Medical Centers

07/08/2021 to 11/30/2021 HIMAGINE SOLUTIONS INC

Santa Clara Medical Center Remote Project MPI Tech Consultant

Resolve existing duplicates and other data quality issues on the MPI live project system

Identify and improve processes and methods of entering information into the local MPI system to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes

Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Santa Clara Valley Medical Centers

Obtaining the use of programs 3-M and Data Ark for MPI clarification

12/8/2020 to 7/2/2021 BIO BRIDGE STBTC

Donor Recruiter

Recruit donors for donations of whole blood, platelets, convalescent plasmas, low titers

Assist donors with online portal.

Rout calls to appropriate department for assistance

Scheduled and cancel and remind donor’s of appointments.

Recruit BIA Brothers in Arms Program for Low Titers donations

Recruit CCP Covid Convalescent Plasma donations for critical covid-19 patients

10/21/2019 – 2/27/2020 PIVOT POINT CONSULTING A VACO COMPANY

MPI-QA RECORD ANALYSTS

MPI QA Analysts Consultant remote project

NPI QA Analysts in obtaining National Provider Identification verification and status

Resolve existing duplicates and other data quality issues

Identify and improve processes and methods of entering information into local systems and the MPI to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes

Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Trinity Heath Michigan

11/11/2019 1/10/2020 HIMAGINE SOLUTIONS INC

Integris Baptist Medical Center Remote Project HIM Tech Consultant

MPI QA Team Lead Tech Consultant remote project

Resolve existing duplicates and other data quality issues on the MPI projects

Identify and improve processes and methods of entering information into local systems and to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes

Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Integris Baptist Medical

03/16/2016 – 11/13/2019 TENET BHS PHYSICIANS NETWORK

Heart & Vascular Institute of Texas

Checking in and check outpatients, and collecting copays

Scheduling and confirming appointments through the Call Center section

Enter patient demographics, enter data into electronic system and verifies benefits and assist them with referral processing

Obtaining prior authorization for scheduled inhouse and outpatient procedures

Additional responsibilities as needed

06/13/2019 – 7/25/2019 HIMAGINE SOLUTIONS INC

Santa Clara Medical Center Remote Project HIM Tech Consultant

MPI QA lead team Tech Consultant for 25 team member’s remote project

Resolve existing duplicates and other data quality issues on the MPI

Identify and improve processes and methods of entering information into local systems and the MPI to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes

Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Santa Clara Medical

04/01/2015 – 04-05-2016 HIMAGINE SOLUTIONS INC

Integris Baptist Medical Center Remote Project HIM Tech Consultant

MPI QA lead team consultant with a 12-team member’s remote project

Resolve existing duplicates and other data quality issues on the MPI

Identify and improve processes and methods of entering information into local systems and the MPI to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes

Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Integris Baptist Medical Center

9-3-213 – 9-14-2014 HIMAGINE SOLUTIONS INC

Christus Santa Rosa Medical Center Onsite

HIM Technician Operations relationship specialist, prepped, scan, index, abstract diagnose codes for preparation of release files on ER and inpatient discharged records for coding preparation and billing for Christus Santa Rosa Medical coders

Remote EMR Scanning Data Base and filing projects for sister clinics

Assist with the live version of the new EMR project switch over

4-18-2013 -7-31-2013 HIMAGINE SOLUTIONS INC

Nix Medical Center Onsite

Prep patient charts, abstract scan and transfer into the EMR program for live project

Dictation note’s, lab results, CT, MRI, and EKG documents as well as abstract diagnosis, ICD-9’s and prescription medications to prepare EMR process to go live for Nix Medical Center

Worked face to face with physician in obtaining accurate patient chart information

Remote EMR Scanning Data Base and filing projects for sister clinics

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