Liliana Ramos
PO BOX ******
San Antonio, Texas *8259
************@*****.***
OBJECTIVE:
To obtain a position that will utilize my skills and offer an opportunity for growth and advancement.
SKILLS AND EXPERIENCE:
PSR 6+yr, HIM/MPI Technician Analysis 5+yrs, EMR Technician 15+yrs, Intake Coordinator 5+yrs. Scheduling Coordinator 5+yrs, Medical Benefit Eligibility Coordinator 5+yrs, Social Service Rep 15yrs,
Customer Service 40+yrs, Call Center Specialist 10+yrs. Administrations 15+yrs, MPI and HIM Technician 8+yrs, Team Lead 2+yrs
PROGRAM EXPERIENCE:
Windows XP, Microsoft Office Word, Outlook365, Excel, HCA, Medifax, HBOC, TX Pass Port, Saverr, TX State Portal, NextGen, HealthPro XL, Five-9 program, CCMS, Right fax, Amysis, MEDITECH,
HPF Lite, QCI, and DCS work station programs, VMWare, CITRIZ, CERNER, IDX, SIEMENTS, ALLSCRIPTS, ATHENA, and SALESFORCE, PVN, Inspector program, EXPERIAN, VMWare Horizon EPIC, DRIS, STAR, Internet Medical License verification programs, Hemaconnect, RID, Jabber, 3-M, DATA ARK
EDUCATION:
Jefferson High School: Diploma February 7, 2013
Southwest School of Medical Assistance: Medical Office Specialist Certificate April 10,1990
WORK EXPERIENCE:
08/09/2021 to 12/03/2021 WELLER INC
UofL Medical MPI Team Lead Tech Consultant
QA Analysts Consultant live remote project
QA Analysts in obtaining NPI verification and status
Resolve existing duplicates and other data quality issues
Identify and improve processes and methods of entering MPI into live systems and ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes
Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for UofL Medical Centers
07/08/2021 to 11/30/2021 HIMAGINE SOLUTIONS INC
Santa Clara Medical Center Remote Project MPI Tech Consultant
Resolve existing duplicates and other data quality issues on the MPI live project system
Identify and improve processes and methods of entering information into the local MPI system to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes
Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Santa Clara Valley Medical Centers
Obtaining the use of programs 3-M and Data Ark for MPI clarification
12/8/2020 to 7/2/2021 BIO BRIDGE STBTC
Donor Recruiter
Recruit donors for donations of whole blood, platelets, convalescent plasmas, low titers
Assist donors with online portal.
Rout calls to appropriate department for assistance
Scheduled and cancel and remind donor’s of appointments.
Recruit BIA Brothers in Arms Program for Low Titers donations
Recruit CCP Covid Convalescent Plasma donations for critical covid-19 patients
10/21/2019 – 2/27/2020 PIVOT POINT CONSULTING A VACO COMPANY
MPI-QA RECORD ANALYSTS
MPI QA Analysts Consultant remote project
NPI QA Analysts in obtaining National Provider Identification verification and status
Resolve existing duplicates and other data quality issues
Identify and improve processes and methods of entering information into local systems and the MPI to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes
Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Trinity Heath Michigan
11/11/2019 1/10/2020 HIMAGINE SOLUTIONS INC
Integris Baptist Medical Center Remote Project HIM Tech Consultant
MPI QA Team Lead Tech Consultant remote project
Resolve existing duplicates and other data quality issues on the MPI projects
Identify and improve processes and methods of entering information into local systems and to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes
Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Integris Baptist Medical
03/16/2016 – 11/13/2019 TENET BHS PHYSICIANS NETWORK
Heart & Vascular Institute of Texas
Checking in and check outpatients, and collecting copays
Scheduling and confirming appointments through the Call Center section
Enter patient demographics, enter data into electronic system and verifies benefits and assist them with referral processing
Obtaining prior authorization for scheduled inhouse and outpatient procedures
Additional responsibilities as needed
06/13/2019 – 7/25/2019 HIMAGINE SOLUTIONS INC
Santa Clara Medical Center Remote Project HIM Tech Consultant
MPI QA lead team Tech Consultant for 25 team member’s remote project
Resolve existing duplicates and other data quality issues on the MPI
Identify and improve processes and methods of entering information into local systems and the MPI to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes
Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Santa Clara Medical
04/01/2015 – 04-05-2016 HIMAGINE SOLUTIONS INC
Integris Baptist Medical Center Remote Project HIM Tech Consultant
MPI QA lead team consultant with a 12-team member’s remote project
Resolve existing duplicates and other data quality issues on the MPI
Identify and improve processes and methods of entering information into local systems and the MPI to ensure the quality of data which directly affects clinical, administrative, billing, and Interdepartmental processes
Facilitate the dissemination of information and training to users to improve the understanding of the MPI and Identity Management for Integris Baptist Medical Center
9-3-213 – 9-14-2014 HIMAGINE SOLUTIONS INC
Christus Santa Rosa Medical Center Onsite
HIM Technician Operations relationship specialist, prepped, scan, index, abstract diagnose codes for preparation of release files on ER and inpatient discharged records for coding preparation and billing for Christus Santa Rosa Medical coders
Remote EMR Scanning Data Base and filing projects for sister clinics
Assist with the live version of the new EMR project switch over
4-18-2013 -7-31-2013 HIMAGINE SOLUTIONS INC
Nix Medical Center Onsite
Prep patient charts, abstract scan and transfer into the EMR program for live project
Dictation note’s, lab results, CT, MRI, and EKG documents as well as abstract diagnosis, ICD-9’s and prescription medications to prepare EMR process to go live for Nix Medical Center
Worked face to face with physician in obtaining accurate patient chart information
Remote EMR Scanning Data Base and filing projects for sister clinics