Barbara A Messer (***)***- **** adqqn4@r.postjobfree.com

Professional Profile

I am an experienced and hardworking employee seeking a clerical position within a great company that will allow me to grow and show my potential. Qualification Highlights

• Proficient in Microsoft Office (Excel, PowerPoint, etc.)

• Over 21 years of Administrative and Clerical experience

• Trained and managed various employees on how to transcribe various tax documents

• Knowledgeable on transcribing various tax documents Relevant Experience

Application Support Technician L.K. Jordan 6/5/2017- 11/08/2017 San Antonio, TX

Verified incoming documents for applications for SNAP, Medicaid programs Returned incomplete applications when needed

Forwarded all completed applications to State case workers Data Transcriber Internal Revenue Service 2/1988- 12/2014 San Antonio, TX

• Transcribed various tax forms such as 1040 and 1040a

• Posted full and partial payments to the RPS

• Identified erroneous forms and documents attached and suggested what correct program it should be batched

Control Clerk Internal Revenue Service 4/2014- 8/2015 San Antonio, TX

• Input nightly spreadsheets on shipments received

• Kept records of daily incoming shipment logs from the morning delivery from Austin Service Center

• Released daily work within spreadsheets and recorded End of Shift reports

• Returned night work to the proper batch cart

• Documented and verified all DLN

Supervisory Data Transcriber Internal Revenue Service 1/2008- 6/2011 San Antonio, TX

• Trained and supervised a team of 23 employees for transcription of various tax forms

• Accurately recorded employee’s timesheets in SETR System

• Monitored and counseled low performing employees

• Held weekly team meetings to discuss error trends, production, and programs Education/Training

Information Systems San Antonio College 1992

San Antonio, TX

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