Business Analyst Technology Consultant

Harriet A Martindale

**** ***** **** ** ******,WA 98240 360-***-**** *******.**********@*********.***

OBJECTIVE

Customer Sales and Service Agent; Part-time; Work from Home

QUALIFICATIONS AND ASSETS

Dedicated to Customer Service and Satisfaction

Functions successfully in wide range of roles and responsibilities

Excellent organizational skills

Understands and focuses on Business goals and objectives and prioritizes accordingly

Effective Management skills

Champions diversity and collaborative decision-making processes

Demonstrates high degree of integrity, professionalism, and tact in communications

Strong computer skills, including Microsoft Office Products

Knowledge of document management techniques

WORK EXPERIENCE (chronological)

Jansen Art Center Lynden WA

Manager of Gift Shop (Procure Consigned art objects from local and regional artisans)

Peak-Ryzex Inc (formerly Ryzex Inc) Bellingham WA

Business Analyst, Marketing & Sales

Millenium Software Inc Southfield MI

Business/IT Consultant to Ford Motor Company for Enterprise Project

Ford Motor Company Dearborn MI

Senior Systems Analyst and Project Manager to Marketing and Sales Division

Dickinson, Wright, Moon, Van Dusen and Freeman Law Firm Detroit Mi

Information Technology Consultant to large law firm

The Children’s Bookshop, Southfield, MI

Manager for Specialty Bookstore

ADDITIONAL INFORMATION and EXPERIENCE

BS Computer Science, Wayne St University, Detroit, MI

Prerequisite Coursework – MBA Program, University of Michigan, Dearborn MI

Teaching Certificate – Montessori Training Program, University of Detroit

Seasonal Sales Macy’s, Michaels

C:dt/ham resume

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