** *********** ***** ******, *********, ****
Phone: +27 (0-81-308-****
Email: ***********@*****.***
Curriculum Vitae of Lerato Selematsela
PROFILE
A reliable, hardworking and value driven Bachelor of Arts (International Relations and Political Science) graduate from the University of Witwatersrand; who also holds a Project Management certificate from Damelin College, with an astute profile of strong academic achievements and work experience in sales, communications and property management. I possess an array of strong leadership skills coupled with great interpersonal, oral and effective communication skills as well as the necessary expertise in influencing, negotiation and the ability to develop and maintain mutually beneficial relationships. I intend to obtain a position in an organization, where my academic skills will be fostered to add value to organizational operations as well as professional growth. PERSONAL DETAILS
Nationality: South African
Driver’s License: Code 8 (B)
Languages: English (Fluent), Sepedi, Setswana, French ACADEMIC DETAILS
Institution: University of Witwatersrand- - (2020) Qualification: BA Political Science and International Relations School: Northern Academy Independent School (2017) Qualification: National Senior Certificate (NSC)
Subjects: English (First additional Language), Sepedi (Home Language) Mathematics, Life Orientation, Geography, Business Studies, Economics. CERTIFICATES
• Project management certificate from Damelin College (2021) ACHIEVEMENTS
In 2019, I was amongst the 15% top achievers in Political Studies and International Relations.
Top 10 Finalist for Miss Varsity Cup Wits 2019
Signed with Rage Models Management in 2018-2020
PROFESSIONAL COMPETENCIES
Computer skills
-Microsoft Office (Excel, word and PowerPoint)
Critical thinking and research skills
Sales and communication skills
Data analysis and project management skills
Teamwork and support
Analytical skills and attention to detail
Problem solving and Strategic Planning
Consultation skills and stakeholder relations
Excellent oral and written communication skills
PROFESSIONAL EXPERIENCE
Airbnb property manager (2021-present)
• Assisting in the management of properties to make profit and reach service goals through advertising on social media.
• Maintain constant communication with clients and staff to ensure proper operations.
• Assist in getting over 80% bookings every month.
• Delegating tasks for property maintenance and to ensure that the properties are operating efficiently and still in great condition.
• Utilize platforms such as Canva and Unfold to create content for advertisement.
• Work successfully with diverse people to accomplish goals, handling and delegating tasks diligently to ensure rentals are above guests expectations.
• Prioritizing and organizing tasks efficiently to accomplish service goals, handling customer complaints in the most effective manner and offering complimentary services for hardship cases.
• Compile monthly expense reconciliations of the properties on using excel sheets.
• Ensure that the properties are clean and ready for guests. Vodacom, Sales Canvasser intern (2021-present)
• Assist in brokering deals for Vodacom through the analysis of customer behavior and the collection of data to implement innovative solutions for sales.
• Organizing and sorting documentation from clients.
• Provide assistance with implementing suggested plans and strategies.
• Assist in handling business deals operations and activities.
• Support client accounts and business developments as and when directed.
• Support with deals and upgrades of clients.
• Organize pop up events and campaigns in order to advertise the products in the market.
• Assist with client needs and queries.
• Support my team by proactively sharing ideas on new technologies and creative approaches so we are constantly raising the bar on performance,
• informing the public about specific goods and services, selling products, planning events, fostering active discussions, building connections and relationships with people as well as preparing and submitting reports when necessary.
• Assist project managers with administrative aspects required, implement and maintain project control
• Attend campaigns and events as and when necessary Keep It Fresh, data Capturer and Research Assistant (2019)
• Assisted in doing research and administration for the organization.
• Undertook primary and secondary research work as well as research writing when necessary.
• Provided administrative support to the organization, gathered data, and captured information into databases and/or excel sheet.
• Sorted and compiled information based on priorities as well as verified data to make sure it is accurate by reviewing information.
• Wrote reports and research on different work.
REFERENCES
Name: Steve Mosito
Position: Managing Director (PTY)
Organization: Keep it Fresh (PTY)
Contact Number: +27 (0-767******
Email: *************@*****.***
Name: Ayanda Mathebula
Position: Cluster Specialist
Organization: Vodacom
Contact Number: +27 (0-711*******
Email: ******.**********@*******.**.**
Name: Queen Mampane
Position: Property Owner
Contact Number: +27 (0-65-907-****
Email: ************@*****.***