I am currently working for the City of Cape Town Future Planning and Resilience within the Departmental Support Services
My application for the position is due to my interest, my knowledge and my ability to provide the necessary skills for the advertised post of which I regard myself as competent.
I have completed an Advanced Diploma in Public Administration and have over 18 years of experience within the department and the City.
I have acquired different skills and knowledge regarding the City of Cape Town policies and procedures over the years by the following
Possessing good interpersonal skills.
Monitoring and Reporting skills
Excellent communication skills at all levels
Results orientated
Providing an exceptional support and functional role to my superiors and other departments.
By always striving for continued excellence in my duties and responsibilities.
I would like to take the opportunity to grow in different and challenging fields and prove to be an asset to the organization. the opinion that my experience gained thus far will bring added value to the organization. I have learned that I should never prevent myself from learning new changes and developments in today’s modern and growing world and therefore am adaptable, flexible and yet I am a firm person. I regard myself as a dynamic and creative person and possess the qualities of attention to detail and problem solving skill when it is required. I also regard myself as a team member when working in a group. I am a strong independent person and deliver my best performance in tasks allotted to me as I am hard working by following process, procedure and guidelines.
I can be reached on e-mail at adqqj1@r.postjobfree.com or on cell phone 074-****-***.
Thank you for your time and consideration.
Kind regards
Miss Melisse Fernandez
Objective
I am a hard working individual, always willing to learn and strive to do my best at any challenge that may arise given the opportunity, either independently or within a team. I am positive and will be able to contribute positively to the organization My determination to always perform at my best has never let me down.
Quick Synopsis
Providing Leadership and Specialist Management in Financial and Administration Expertise
- in Local Government,
Knowledge and Expertise
Performance Management Systems (OPM), Government Legislation (National Provincial and Local Government) • Project Management: Financial and Administrative and HR Support
Qualifications – Advanced Diploma in Public Administration - The University of the Western Cape
Recent Positions Held – Specialist Clerk,
Support Services Urban Management
Personal Details
Full Name Melisse Fernandez
ID Number – 830930 xxxx xxx
Languages English, Afrikaans
Citizenship – South African
Driver’s License- Code 8 EB No Restrictions
Criminal Record None
Health: Excellent
Education/Academic
Advanced Diploma in Public Administration University of the Western Cape 2020
Matric Rocklands Secondary, Cape Town 2002
Career History
Specialist Clerk Urban Management -Departmental Support Services 08/2009
Providing financial, administrative and operational support at a Departmental level
Performing a broad range of financial and administrative tasks related to the functional area
Applying specialized knowledge of financial and administrative procedures.
Providing a professional, confidential, and support services.
Developing, implementing and maintaining systems processes and procedures for the Unit
Procurement of Capital and Operating goods and services in line with SCM Policies
Manage Capital and operating expenditure for Department
Compile monthly Capital and Operating expenditure reports in conjunction with Various Departments with the Directorate.
Implementing of projects on a Sub Council or department level
Liaise and interact with clients’ specifications details in respect of goods and services they require.
Assist with monitoring and controlling expenditure and income of the Unit
Source quotations in accordance with the Supply Chain Management policy and MFMA.
Create requisitions and reservations on SAP for the procurement of goods and services.
Liaise and interact with vendors with regards to:
• Technical specifications and expected delivery date.
• Quality of goods and services.
• Incorrect goods or services and correcting of invoicing.
Using a set of standardized project management processes, procedures and methodologies
Payments for services provided and goods received by internal and external clients. Filing of all procurement related documentation according to the City’s records management system.
Logistical and Administrative Support
Developing, implementing, and maintaining office administrative systems.
Ensure proper Asset Management is managed and controlled throughout the Department and other Business units within the Directorate.
Manage stock of stationery, equipment, and refreshments and replenish when necessary.
Coordinate office repairs and maintenance, including equipment and refurbishments for the business unit.
Ensure that documents relating to Human Resources, Time and Attendance and Reports are captured and uploaded on the Team and SharePoint sites.
Ensure that monthly Occupational Health and Safety reports are submitted by all business units in the Department in compliance of the Occupational Health and Safety Act.
Administer end-user requirements in conjunction with IS&T to operationalize the Department’s Information
Management Systems and applications.
Prepare correspondence declaring vacancies in the City of Cape Town and communicate to the Independent Electoral Commission. Inform the results received to the City Manager, Speaker and various line departments.
Supervise Reception staff and training
Human Resources Administration and Support
Procedures and Systems
Applies theoretical knowledge and conceptual thinking in a specific discipline, working under the supervision of the Manager
Analysing and evaluating of information
Collect quantitative and qualitative data for the compilation and reporting of the Service Delivery Business Implementation Plan(SDBIP) and Business Plan for the Department and to support the work of the Manager.
Position Management
Assist with the maintenance of the position management process within the Department
Staff Movement
Process staff movement by tracking requests to fill, create and abolish posts and take appropriate action where necessary.
Employee Service Benefits
Facilitate the administration of the transactional employee service benefits.
Service Benefits Administration
Administer the processing of cellular phone allowances, acting allowances, transport claims, overtime, and pay queries.
Time and Attendance Administration
Analyse daily attendance records and notify the Line Manager on any deviations to the Council Policy. Make corrections on the Electronic Time and Attendance.
registers where required. Produce monthly printouts of Time Reports for the business unit and correct clock
errors.
Provide staff with monthly time statements.
Ensure time records, including Return to Work Interview Forms are filed for audit purposes.
Ensure all leave, sick leave applications are captured on SAP.
Monitor sick leave to ensure that the City's sick leave policy is adhered to.
Prepare documentation for the Return to Work Interview process.
COIDA Claims
Administer the processing of COIDA claims. Ensure that monthly Occupational Health and Safety reports are submitted by all business units in the Department in compliance of the Occupational Health and Safety Act.
Administer end-user requirements in conjunction with IS&T to operationalize the Department’s Information
Management Systems and applications.
Prepare correspondence declaring vacancies in the City of Cape Town and communicate to the Independent Electoral Commission. Inform the results received to the City Manager, Speaker and various line departments.
Supervise Reception staff and training
Records Management
Responsible for promoting and ensuring effective, efficient, and accountable management of records in the Department.
Promoting the implementation of the City’s Records Management Policy and Procedures.
Promoting the implementation of disposal programmes within the Department.
Ensuring that all records are kept in safe custody within the Department.
Assessment of business units to ensure that sound records management practices are followed.
Ensure that Department staff are trained in records management and registry procedures.
Ensuring that creators of records in the Department are trained to allocate file reference numbers.
Providing access to information in records of the Department in terms of the Promotion of Access to Information Act, 2000.
Filing and archiving of all documentation for the Department according to the National Archives Records Management System and the City’s Registry System.
Monitoring and Control
Monitor, coordinate, track and update monthly reporting tools including the monthly statistical management report.
Communicate and interface with business units across the Department for submission of various reports and monthly statistical information for the inclusion in the Executive Directors report.
Applies theoretical knowledge and conceptual thinking in a specific discipline, working under the supervision of the Manager.
Interrogating cost center data in detail and identifying and investigating expenditure discrepancies on respective general ledger (GL) accounts
Applying corrective action by processing of Virements.
Meet and communicate with cost center managers to discuss expenditure discrepancies.
Collect quantitative and qualitative data for the compilation and reporting of the SDBIP for the Department and to support the work of the Manager.
Implementation of transversal projects
Ensure that the allocated projects are completed efficiently within the prescribed timeframe (s).
Have to lead, facilitate and participate in multi-skilled, multi-functional task and projects
Facilitate the drafting of the annual Analysis Report
Providing of Research Support as and when required by the department
Providing project management coordination, support as and when required.
Scope and define the outcomes and deliverables of the customer or client needs
Ensure that Departmental outcomes are met
Providing assistance with the Community Development Workers Project and Mayors Market
Knowledge of
Knowledge of Municipal Systems Act
Knowledge of Municipal Structures Act
Knowledge of Municipal Finance Management Act
Knowledge of Regulations of Election Procedure
Knowledge of National Archives and Records Service of South Africa (Act No.43 of 1996)
Academic History
Short Courses
SAP PPM training 1 & 2
SAP PMBok - COCT Project Management Body of Knowledge
SAP Contract Monitoring System
SAP Contract Management Framework and Guide Training
SAP PS Cost Planning Budget and Investment Management
SAP Incident Accident Management
SAP HR300 Position Management
SAP HR Time Administrator
SAP MM Requisitioning & Stock Reservation
SAP PS Project Set-Up & Categorisation
SAP PS Project
SAP Virements
SAP Journal
SAP Reposting
Diversity Management
MS Project 1
Emotional Intelligence
Records Management
Career Capabilities and Competencies
•Good planning
•Good interpersonal skills and organizational skills
•Monitoring and Reporting skills
•Excellent communication skills at all levels
•Results orientated
•Deal with conflict
•Stress Tolerant
•Willingness to learn
•Attention to detail
•Ability to work under pressure and delivers work of a high standard
•Ability to use initiative when needed
•Able to build long-lasting relationships with staff and other departments
•Able to think independently
"
Computer literacy
SAP
MS Excel
MS Outlook
MS PowerPoint
MS Word
Sharepoint
I have always understood the necessity of having to do more with less – taking on additional functions, working longer hours, working smarter – to deliver services and results as promised." —Personal Comment.
REFERENCES
1.City of Cape Town
Mr Ernest Sass
Executive Director- Social Services
adqqj1@r.postjobfree.com
2.City of Cape Town Departmental Support Services
Urban Management
Ms Gilda Patricia Parenzee Da Graca
Senior Professional Officer
Tel: 021-***-****
Cell: 082-***-****
adqqj1@r.postjobfree.com
3.Independent Electoral Commission (at the time)
Adv. Brent Gerber
Cell: 084-***-****
My determination to always perform at my best has never let me down. I always welcome any criticism as it can only lead to enhancing my performance and growth within the organisation"
[Academic Certificates will be submitted on request]