Executive Assistant Personal
Resume:
Rebecca Fancher
Spring Hill, FL *****
*********@*****.***
Work Experience
Executive Assistant
Access Healthcare Physicians, LLC - Spring Hill, FL August 2020 to Present
· Executive Assistant to the owner and Chief Medical Officer
· Handle all personal aspects for the two of them
· Manage their schedules day to day
· Create and organize in person or virtual meetings ie Go To or Zoom meetings
· Coordinate travel
· Help prepare documents for tax purpose
· Facilitate contracts, ensure proper execution
· All administrative tasks
· Personal errands, Car service, shopping, family appts, CPA, attorney, anything they need
· Keep all LLC’s files up to date
· Assist with numerous properties that the doctor owns..leasing agreements, contracts, maintenance, any upgrades or tenant issues
· Collections when tenants are late
· Prepare vehicle leasing agreements for some of the doctors.
· Assist HR
· Instrumental in assisting numerous employees with benefit enrollment and direct deposit. Operations Manager
ENM Transport
February 2018 to August 2020
Landstar
· Executive Assistant to the owner managed a heavy day to day schedule, organized meetings, including catering, if necessary, coordinate travel arrangements, respond to in/out going correspondence, prepare reports, create spreadsheets for tracking, and interact daily with all levels of management and executives.
· Responsible for communicating with customers daily to handle any of their logistics needs.
· Onboard and train any new employees/ acting HR
· Accurately dispatch drivers with full detail according to customer requests
· Process accounts receivable, making sure all proof of deliveries are received and processed.
· Daily billing of the loads that delivered the day before. (Billing errors have decreased substantially since I started proof reading and billing in March 2019)
· Match drivers’ paperwork and proof read for accuracy
· Generate weekly unbilled and aging reports for both management and customers
· Establish and negotiate rates with both customers and drivers
· Tracking: Follow through with the driver to verify freight was picked up, in transit and delivering on time; communicating all information to the customer
· Responsible for making sure carrier's insurance meets all qualifications and is up to date.
· Troubleshoot and respond to all phone/email inquires
· Perform all administrative duties
Repair Coordinator
Thyssenkrupp Elevator
March 2017 to January 2018
· Responsible for entering all repair and or parts orders
· Responsible for keeping 4 branches on budget - Total revenue of $850,000
· Communicating regularly with the buyers to ensure correct parts were purchased and prices were negotiated
· Interface with all levels of management on a daily basis
· Performed all administrative duties
· Always met and consistently exceeded all monthly goals Sr. Office Assistant/Finance Technician
Pinellas County Solid Waste
June 2014 to March 2017
Responsible for preparing timely deposits of funds received on behalf of the BCC and accurately recording them using Oracle Accounts Receivable Module
Assist with A/P, reviewing invoices against contracts and tracking financials with Excel to stay within the budget
· Order all office supplies
· Track and distribute incoming mail
· Backup for solid waste travel requests (airline, hotel, rental car, conference)
· Possess a purchasing card with a $10,000 limit
· Prepare, enter and track all requisitions and change orders for solid waste
· Asset custodian- track and maintain all assets including issuing new tags and non-assets for all of Solid Waste
· Provide administrative support to various business units and managers
· Review forms for accuracy and detail prior to issuing reimbursements for mileage Priority Service Team
Bank of America
January 2012 to June 2014
Bank of America
· Assist business accounts $500-$1,000,000 with all aspects of banking
· Reconciliations, troubleshooting analyzing transactions, account activity and history, assist in delegating to other departments. IE loan, credit card or new accounts
· Incoming ACD call center with no less than 120 calls per day
· Consistently exceeding metric goals
· Repeatedly recognized for superior customer service Commercial Accounts
Waste Services - Florida, PR
August 2008 to January 2012
· Verify, process and deposit checks daily for 5 districts
· Assist with document preparation regarding audits,
· Research, review and establish credit worthiness of business customers
· Worked closely on a daily basis with the controller, and all phases of management
· Assisted in collection efforts, I was able to increase the revenue collected by
$10,000 my first month.
· Assisted with preparing commercial lien documents Education
High school diploma
St. Pete Junior College
General educational development
Goose Creek High School
Skills
• Personal Assistant Experience
• Accounts Payable
• Accounts Receivable
• Proofreading
• Human Resources
• Oracle
• Microsoft Excel
• Freight
• Logistics
• Property management
• Microsoft Word
• Microsoft Office
• Microsoft Outlook
• Calendar management
• Event Planning
• Office Management
Assessments
Administrative support professional fit — Expert
January 2021
Measures the traits that are important for successful administrative support professionals Full results: Expert
Basic attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Expert
October 2021
Responding to customer situations with sensitivity Full results: Expert
Creating presentations with Microsoft PowerPoint — Highly Proficient April 2021
Knowledge of Microsoft PowerPoint tools and features Full results: Highly Proficient
Work motivation — Highly Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Highly Proficient
Customer service manager — Highly Proficient
November 2021
Managing customer service representatives and resolving customer issues Full results: Highly Proficient
Real estate — Proficient
October 2021
Matching listings with specifications
Full results: Proficient
Work style: Conscientiousness — Highly Proficient
August 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
HR: Compensation & benefits — Proficient
July 2020
Knowledge of compensation and benefits programs
Full results: Proficient
Scheduling — Highly Proficient
January 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Highly Proficient
Working with MS Word documents — Expert
January 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Expert
Management & leadership skills: Impact & influence — Proficient October 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Verbal communication — Expert
January 2021
Speaking clearly, correctly, and concisely
Full results: Expert
Administrator — Expert
May 2021
Personality and problem-solving skills
Full results: Expert
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Active listening — Proficient
June 2021
Actively listening and appropriately responding in conversations Full results: Proficient
Advanced attention to detail — Familiar
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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