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customer service 8+ yrs

Location:
Bealeton, VA
Posted:
April 09, 2022

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Resume:

Faith Kulenovic

Bealeton, VA *****

**********@*****.***

+1-540-***-****

To work in an organization which gives me ample opportunities to apply my skills, to grow and to contribute in the most effective manner by being a key and an effecive team player. From Sony to Walmart and in between I have worked to my fullest abilities. Authorized to work in the US for any employer

Work Experience

Lead Custodian

Abm - Warrenton, VA

May 2021 to Present

Travel to schools in the area helping to make sure they get cleaned Logistics

Harbor Freight - Rostraver PA

October 2019 to November 2021

Shift Supervisor

Jani King - Pittsburgh, PA

November 2020 to April 2021

Manage slot floor at Live Casino

Manage back of the house at Live and sports and social. Lumber Associate

Lowe's - Washington, PA

February 2018 to October 2018

Cashier

Evs

The Meadows - Washington, PA

September 2016 to October 2017

IMT

Walmart - Belle Vernon, PA

April 2014 to October 2014

Responsibilities

Backroom Inventory

CSA

Lowe's, CSA - Belle Vernon, PA

February 2013 to March 2014

Sales Associate

Walmart - Mount Pleasant, PA

July 2012 to February 2013

Shipping Coordinator

Owen's & Minor - Greensburg, PA

May 2007 to February 2008

Reason For Leaving - Personal

Beginning Salary $10.55

Ending Salary $10.55

Responsibilities To accurately take orders and ship them out accordingly. MS2

Sony - Mount Pleasant, PA

September 2000 to March 2006

Reason For Leaving - department shutdown

Beginning Salary $8.00

Ending Salary $11.15

Responsibilities Responsible for the supervision of machinery and the proper handling of the product according to safety standards and company standards to the highest quality. Quality Control,

Final Inspection

Buffet/ supervisor

Golden Corral - Connellsville, PA

April 1998 to February 1999

Education

Diploma in customer service

Connellsville Area High School

Skills

• Manufacturing

• Freight Experience

• Quality Assurance

• Quality Control

• Assembly

• Shipping & Receiving

• Logistics

• Quality Inspection

• Shift Management

• Merchandising

• Packaging

• Supply Chain

• Order Picking

• Warehouse Management

• Load & Unload

• Custodial Experience

• Materials Handling

• Typing

• Windows

• Inventory Control

• Warehouse Experience

• Production Management

Assessments

Customer service — Familiar

March 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Highly Proficient

April 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Attention to detail: Inventory — Proficient

August 2019

Applying systematic processes for managing and storing products and merchandise. Full results: Proficient

Warehouse associate — Highly Proficient

May 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient

Retail customer service — Proficient

August 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient

Sales skills — Proficient

April 2021

Influencing and negotiating with customers

Full results: Proficient

Management & leadership skills: Impact & influence — Highly Proficient March 2021

Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.

Full results: Highly Proficient

Sales fit — Familiar

April 2021

Measures the traits that are important for success in sales positions Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I received two customer service awards in 2013



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