Project Estimator Customer Service
Resume:
Jacob Furr
Sales Professional with Eight Years of Experience
Oklahoma City, OK 73134
********@*****.***
• Skilled in customer relations and retention
• Experienced in creating agreements through sales process
• Capable of explaining options and learning new products. Willing to relocate to: Edmond, OK
Authorized to work in the US for any employer
Work Experience
Project Estimator
Commercial Systems - Oklahoma City, OK
August 2021 to Present
• Analyze blueprints of projects to calculate cost of building specializing in interior/ exterior metal framing, Acoustical and gypsum board ceilings, drywall and exterior sheathing and more.
• Bid jobs with the scope provided. Paying extreme attention to every detail.
• Work mainly on commercial and public buildings
Senior Sales Representative
Ashley Furniture HomeStore - Austin, TX
May 2020 to August 2021
• Engaging with customers and creating relationships. While going through the sales process.
• Manage orders by creating multiple fulfillment’s, scheduling deliveries, and help with technical issues that the store has. Saving sales by helping the customer resolve issues they are having.
• Trending to be over a one million dollars in sales for year. Hit half year bonus for over $600,000. Sales
Advantage Rent A Car - Austin, TX
April 2017 to April 2020
• Process rental agreements leading customers to pick the correct model based on travel plans, protection needs, and preferences.
• Hit sales goals the company sets for me every month I was employed
• Top performer in the state of Texas in revenue per contract and year totals Brand Specialist
Audi - Wichita, KS
February 2016 to April 2017
• Guided customers through the process of selecting the model that best fit their needs and wants
• Ensured clients had luxury brand experience throughout the sales process and after as and Audi owner.
• Negotiated and closed finance and lease contracts as well as optional products such as warranties, protections, and extra options.
• Top 5 in nation of Audi customer satisfaction survey scores. Licensed Sales Producer
Allstate Insurance - Wichita, KS
March 2015 to February 2016
Allstate Licensed Sales Producer (April 2015 – February 2016)
• Trusted advisor in all aspects of insurance ranging from life and health to property and casualty. Licenses in all four areas.
• Helping people with their insurance needs making sure they are properly protected. Server
Carlos O'Kelly's - Wichita, KS
July 2013 to July 2014
Server at Carlos O Kelley’s provided excellent service and met some cool people in the process. Internship
Wichita Thunder - Wichita, KS
August 2013 to January 2014
● Helped with the marketing and promotion departments.
● Learning experience introduced me to many different marketing strategies for the Wichita Thunder, and how other companies used the thunder for promoting their business.
● Got a hands on experience with how a sports organization worked. Electronic Sales Associate
Sears - Wichita, KS
May 2012 to February 2013
● Used persuasive techniques to sell protection agreements and sign customers up to Shop Your Way Rewards. Commission based job.
● Superior customer service would often go out of the way for a customer to make the customer happy. Education
Bachelors degree in Business Communications
Newman University - Wichita, KS
2010 to 2014
High school or equivalent
Augusta High School - Augusta, KS
2006 to 2010
Skills
• Customer Service
• CRM Software
• Insurance Sales
• Account Management
• Marketing
• Salesforce
• Microsoft Office
• Construction estimating
• Drywall
• Construction Management
• Operations Management
• Project Management
Awards
All Conference
May 2013
2 X All Conference baseball player for the Heartland Conference at Newman University. Assessments
Sales: Influence & Negotiation — Highly Proficient February 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
June 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Sales: Influence & Negotiation — Highly Proficient February 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Student Athlete at Newman University.
• Major in Business and Communication
• Taken many different classes in business including managerial finance, management & organizational behavior, entrepreneurship, principles of economics, principals of marketing, and operations management.
• Dealing with numbers is my specialty
• Took different communication classes including Persuasion, Professional Presentations, cross- cultural communication, and oral communication.
• Very good at presenting myself to other clients and co-workers. I am really good at selling products.
• Energetic self-starter with excellent communication skills within a group, but also good at working independently..
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