Dental Assistant Customer Service

DARIANA DIAZ

Roslindale, MA ***** 929-***-**** adqqay@r.postjobfree.com PROFESSIONAL SUMMARY

I graduated for dentist on my country I us working in a private office for more them one year.

I m prepare how to do filling, extraction, RCT and anterior tooth and some molar depend of the anatomy, cleaning how to education the patient And crowns .

SKILLS

Emergency Dental Care

Advising and Educating Patients Cleaning and Sanitizing

Oral Hygiene Techniques

EMR Software

Occlusal Registrations

Dental Radiography

Patient Care Standards

Organization and Prioritization Teamwork and Collaboration Treatment Room Preparation Instrument Tray Preparation Disinfection and Sterilization Customer Service

Oral Health Assessments

Taking Medical and Dental Histories Postoperative Care Instructions

Supply Ordering

Preliminary Impressions Periodontics and Endodontics Scaling and Root Planing

Local Anesthetics

Oral Surgery

Teeth Cleaning

Radiation Protection

Surgical Extractions

Insurance Verification Restorative Materials Personable Communication Crown and Bridge Construction Autoclave Operation

Denture Adjustment

Fluoride Treatments

Sealant Application

WORK HISTORY

Dental Assistant, 10/2020 to Current

Brookline Progressive Dental Team – Brookline, MA

Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.

Helped Job titles complete routine and advanced procedures by preparing patients and instruments for expected needs.

Provided diagnostic information by exposing and developing radiographic studies.

Prepared and positioned patients for procedures by Action, clipping dental napkins and placing patient safety devices.

Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.

Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections. Assisted dentist with paperwork and billing protocol for both routine and less common procedures.

Took dental images following strict patient protection rules by mentioning risks during pregnancy, Action and applying lead aprons.

Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.

Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.

Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, Action and Action.

Helped dentists restore teeth by applying permanent and temporary fillings and crowns.

Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.

Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.

Educated patients by giving oral hygiene, plaque control and postoperative instructions.

Staged tray for procedures by arranging dental instruments and equipment.

Documented patient dental health information, medical history and vital signs for future reference. Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, Type, casts and impressions.

Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, Action and Action. Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.

Prepared patient X-rays and images by Action for review by dentist.

Prepared and arranged instruments, medications and required materials for dental procedures.

Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.

Explained treatment procedures and instructed patients on home care guidelines.

Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.

Sterilized rooms and prepped equipment and instruments for Number procedures daily.

Successfully assisted dentist by performing four-handed dentistry and other chair-side duties. Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

Performed general chair-side duties for general dentistry, endo procedures and oral surgery.

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Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.

General Dentist, 07/2018 to 08/2019

Dominican Republic – Santo Domingo Pueblo, NM

Completed consultations with patients for treatment plan.

Collaborated with Type professional to plan dental treatments.

Interpreted X-rays to make accurate diagnoses and decisions about treatments.

Efficiently completed dental procedures for restorative work.

Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.

Advised patients on appropriate treatment for pain following procedures by giving specific home care instructions.

Interviewed patients, reviewed health history information and performed checkups to diagnose oral issues and diseases.

Created individualized treatment plans to maintain or restore oral health of patients.

Administered care in emergency situations to treat tooth injuries.

Diagnosed and treated infections, mouth ulcers and other problems with oral mucosa.

Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.

Extracted teeth, performed root canals and filled cavities with dedication to pain management.

Conducted thorough patient examinations while screening for jaw and tongue cancers by inspecting teeth and soft oral tissues.

Diagnosed nerve and dental tissue damage by conducting careful examinations to determine need for root canal procedures.

Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.

Improved patients' comfort by providing calm and professional care, explaining procedures, answering questions and carefully managing pain.

Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth

and gums.

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Alleviated infections invading oral cavity, salivary glands and jaws by Action and Action. EDUCATION

Dentist : 07/2017

Eugenio María De Hostos - Dominica Republic

Certified Dental Assistant

RDA - Registered Dental Assistant First Aid/CPR Certified

Spanish

Full Professional

CERTIFICATIONS

LANGUAGES

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