Customer Service Sales Associate

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

EDUCATION

KASSIE

WILLIAMS

K

Minneapolis, MN 55412, 612-***-****, *********@*****.*** Positive and upbeat sales professional able to connect with customers, maintain documentation and exceed quotas. Maintain solid revenue streams by keeping open lines of communication with established and potential customers. Prospect for new business continuously while capitalizing on emerging sales opportunities. Customer service Strong communication Product demonstration Guest Services Associate June 2005 - August 2006

Grand Rios Water park Brooklyn Park, MN

Handled numerous check-ins and check-outs each day, verifying details, managing paperwork, and collecting payments with high accuracy.

Achieved presentation targets by keeping lobby presentable and maintaining personal appearance. Built customer loyalty with personalized, knowledgeable help for every inquiry. Sales Associate February 2007 - August 2010

Macys Minneapolis, MN

Helped customers navigate store, complete sales, and process returns. Located hard-to-find items for customers by checking sister stores and online options. Educated customers on promotions to enhance sales. Resolved customer concerns using strong communication and conflict management skills. Housekeeper October 2010 - May 2011

Courage Center Golden Valley, MN

Maintained neat and orderly personal spaces by replacing items in proper places. Maintained well-organized, presentable spaces with constant attention to detail. Prevented spread of germs and active infections through consistent cleaning and sanitizing. High School June 2004

Interdistrict Downtown School, Minneapolis, MN

Liberal Arts December 2020

Minneapolis Community and Technical College, Minneapolis, MN W

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