Carol Delahunty

***-*** ******* ******

Ottawa, ON K1V 0W5

Email: adqq8u@r.postjobfree.com

Cell 613-***-****

Education

Toronto School of Business

Computer Support Specialist/Computer Business Applications & Accounting 1996-1997

Fisher Park High School, Ottawa

Business & Commerce - Grade 12 Diploma 1969-1973

Security Clearance

Secret

Language Skills

English

Data Entry

10,000 keystrokes-over 20 years

Professional Training and Skills Enhancement

Database & Tools: MS Office 2007 Standard (Excel, Word and PowerPoint), Lotus SmartSuite (Lotus Notes 8.5 and Lotus 1-2-3), WordPerfect, Access, File Pro Maker, MS DOS, Outlook and Explorer

Applications: Online Booking Tool (OBT), Expense Management Tool (EMT), Ministerial and Executive Correspondence Tracking System such as (MECS) & (CCMercury), GCDocs, Electronic Documents and Record Management System (RDIMS), Security Screening (PSDCA & DISIS)

Financial Systems: Computrac, HP1000/3000 operating systems, SAP (reports) CMS, CAMS, IFMS

Experience, Abilities & Knowledge

●Experience in organizing and managing activities for a manager including the electronic agenda, meetings and meeting material

●Experience in coordinating travel arrangements and in preparing travel expense claims using EMT

●Experience using Microsoft Office Suite and WordPerfect Suite with ability to use all standard software such as Word, WordPerfect, Excel, Lotus Notes, Outlook, MECS, CCM, GCDocs, RDIMS, EMT and financial and administrative search and retrieval software

●Experienced administrator who provides quality services to meet the operational needs of the organization from the director general to staff at all levels

●Experience in using the MECS & CCMercury for tracking correspondence

●Experience working within the federal government

●Experience in entering documents into RDIMS (creating, classifying & retrieving documents)

●Ability to prioritize work and meet multiple deadlines

●Ability to work well under pressure

●Knowledge of the Treasury Board Travel Directive and Hospitality policies and procedures

●Knowledge of the Financial Administration Act

●Knowledge of human resources principles and practices

●Able to work overtime on short notice

Career History

Administrative Assistant

February 2000 to August 2020

Shared Services Canada, Financial Strategy

March 2020 to August 2020

Public Health Agency of Canada, PGPHPD, CCDIC

June 2017 to Aug 2018

FedDev Ontario – Vice-President’s Office

October 2014 - May 2016

Health Canada/CFOBn

February 2014 - Aug 2014

Public Health Agency of Canada, CDSD

October 2009 – December 2011

Health Canada/FNIH, Regional Office, Public Health Unit

January 2009 – August 2009

Health Canada/Health Policy Branch, LRAD

June 2008 – October 2008

Health Canada/FNIH, Regional Office, Regional Director

February 2008 – May 2008

Office of the Chief Scientist

September 2006 – October 2007

Health Canada/HECSB, PPD

July 2004 – September 2006

Health Canada/First Nations & Inuit Health Branch, HIAD

February 2000 – March 2004

●Manage all office support services for senior management up to and including Vice-President

●Manage and organize the daily agendas for senior management up to and including

Vice-President using an electronic scheduler including preparing and coordinating all background and support materials for meetings, conferences and/or consultations

●Format and verify briefing materials, reports and and ensure that current templates are used

●Establish and maintain a tracking and follow-up system, and use a departmental correspondence tracking system such as MECS & CCM (input, action required, file closure, audit)

●Coordinate the collection of work objectives, status reports, and create binders with a table of contents for dissemination and use by senior management.

●Arrange all services for couriers and messengers (both internal and external)

●Coordinate translations for staff and track on template

●Make travel, conference and hospitality arrangements in HRG for all staff and senior management both nationally and internationally according to Treasury Board Directive and Hospitality policies and procedures

●Filing paper and electronic documents using the Record Management System (RDIMS)

●Developed and maintained contact lists, liaise with stakeholders to ensure current and accurate information

Department of Fisheries and Oceans

Documentation Management Clerk

November 2019 – January 2020

●Identify and extract technical documentation and reference information from documentation or drawing title block

●Sort and make available the key asset drawings at the Technical Data Centre

●Digitize (scan) paper format technical drawings and documentation using a large scale scanner

●Print electronic format technical drawings and documentation

Department of National Defence

Records Management Clerk

May 2019 – September 2019

Prepare files to be processed for digitalization

●Remove old documents

●Remove staples, paperclips etc.

●Reduce oversized pages

●Count pages and insert document divider

●Label files with file name, #docs & # pages

●Create an attestation form for each box of files for each client and enter into database

●Create Assyst ticket for digitalization

Innovation, Science and Economic Development Canada

Project Administrative Assistant

May 2016 – September 2016

The Post Secondary Institutions Strategic Investment Fund (SIF) is providing dollars for infrastructure projects at post-secondary institutions to enhance and modernize research and commercialization facilities, as well as industry-relevant training facilities at colleges and polytechnic institutions.

Innovation, Science and Economic Development Canada (ISED) received project proposals in the spring 2016 and reviewed the applications against the program criteria. Eligible projects were selected at the discretion of the Minister of Innovation, Science and Economic Development, in consultation with the Minister of Science and the provinces and territories.

●Open and sort original proposals accordingly by provinces & territories

●Open electronic file folders compare the electronic shared drive to original sent in and make a list of documents that were missing

●Send list to supervisor for follow up with the institution

●Make up file folders and labels for each proposal by institution and file by province and file in cabinets

●Any that were deemed ineligible file in the ineligible cabinet

●Make an eligibility list by province (drawer 1 etc.) and file on shared drive and a copy on the cabinet.

●Clean up working file folders cabinets

Public Works

Data Entry Clerk Senior

May 2013 – July 2013

●Perform duties related to the Data Entry of Personnel Security Screening requests

●Prepare and maintain weekly statistical report regarding input and output of screening requests

●Maintain electronic and manual filing system

●Ensure Q.A. Processes currently in place are being carried out

●Ensure processes and procedures are carried out in accordance with set security standards deriving from the Policy on Government Security

●Review documentation to ensure completeness and accuracy

●Speak with clients over the phone

Central Registry

October 2012 – May 2013

●Working on a project of sorting through company and contract files.

●Sorted through over 4000 company files and 60,000 contract files

●Put in numerical order for shelving.

●Maintain all sector security files by providing a secure space for all active files.

●Assist in developing processes related to storage, tracking, archiving and disposal of files, in accordance with the Records Management & Information Holdings departmental policy

●

●Maintain the integrity of the documents and its level of classification

●Create new file barcodes, file requests, labeling files, file transfers, registration name/number changes

Personnel Security Screening Clerk

May 2012 – October 2012

●Perform personnel security screening processes.

●Analyze and process security screening requests, for both Industry and Departmental.

●Maintain database of personnel security screening files and ensure compliance.

●Maintain electronic and manual filing systems of security screening files.

●Organize and prioritize workload.

●Ensure quality assurance processes are in place and are being carried out.

●Prepare monthly performance measurement reports of screening files.

●Maintain and update procedures as required.

●Review documentation to ensure process has been completed following all applicable policies and its related security standards.

●Speak with clients over the phone

Industry Canada

Project Manager

Oct. 2007 – Feb. 2008

●This is a shared drive project which will be undertaken in two phases:

1. Reorganization of the shared drive by industry, ensuring all key documents are organized, accessible and have consistent file names.

2. Uploading of assessment documents to an interface in order to facilitate a narrower search of prior assessment documents.

Data Entry Clerk - Nortel

Nov-Dec 1999

●Opened new resume files for job candidates. For those already in the system, compared new resumes to existing file and updated the existing file in the system as required.

Data Entry Clerk – Bank One

Sept-Oct 1999

●Checked applications for possible fraud prior to input; data entry of new customers applying for credit.

Finance Clerk – Correctional Services

Feb-June 1999

●Set up new files using Correctional Acquisition Management System (CAMS), pulled files and matched up invoices for payment, liaised with Managers for signature on payment vouchers, made up payment vouchers using CAMS, verified daily input of codes on payment vouchers prior to approval.

Administrative Clerk – National Defence

May 1998 - Jan 1999

●Opened incoming mail, read and distributed to appropriate directorates and section heads. Verified filing system, decided what needed to be kept current, destroyed or archived. Photocopied, faxed and filed documents and distributed cheques. Renewed employee building passes and security clearances. Controlled department telephones - relocated, new number, options etc. Set up and controlled a software/book library in Lotus Notes 4.5. Controlled security data of employees in Access, set up LAN accounts, PC documents, lotus notes.

●Scheduled and set up Director’s meetings, controlled the procurement functions, verified security clearances. Set up security of employees in Access. Opened incoming mail, read and distributed to appropriate individuals. Conducted inquiries from civilians to General’s, photocopied, faxed and filed documents, regulated taxi chits.

Data Entry Clerk – Citizenship and Immigration

April 1998

●Data entry of immigrants approved for Canadian citizenship; verification of criteria prior to input.

Data Entry Clerk – National Archives of Canada

Feb-March 1998

●Entering data on immigrants who traveled from Europe on Ocean Liners from 1925-1935; verification of work done by other clerks; kept a daily/weekly log of entries, verifications & corrections.

Gowling & Henderson

Accounting & Data Processing Department

August 1973 – September 1973

May 1974 – June 1980

August 1984 – September 1987

May 1988 – November 1994

●Posting of various disbursements i.e. (telephone calls, couriers, firm & trust cheques & journal entries

●Processing invoices

●Maintained telephone system and law time system for five offices

●Verified the accuracy of daily input & balancing of audit reports

●Maintained manual summary of batch book totals

●Controlled records for accounts receivable, work in progress and general ledger

●Completed month end closing procedures

●Created and distributed reports

●Assisted in implementation of a Financial System Data Conversion

●Assisted with backing up and shutting down system before upgrades

●Maintained logs of off-site documents and back-up tapes

●Retrieving documents from offsite storage for auditors

●Conducted inquiries from professionals, secretaries and account clerks

●Provided training to new employees within the department

●Hiring and scheduling of personnel for overtime, special projects, vacation and sick leave

●Part of the Health & Safety Evacuation Team – Exit Monitor/Floor Warden

Corporate Accounts Clerk

September 1987 – May 1988

●Enter time entries daily from either written dockets or on a Dictaphone

●Print billing memo and give to lawyer who will determine what needs to be invoice

●Invoice client according to billing memo

●Print invoice and put one copy in file and the other to accounting for processing

Patent Prosecution Clerk

September 1973 – May 1974

●Pull files daily that are due and give to patent agents for their review

●Set up new files

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