Human Resources Employee Relations

Passionate and engaged Human Resources leader with 15 years of experience, and advanced knowledge of the issues that impact organizations including compliance, employee engagement, performance management, and recruiting. Committed to creating an exceptional culture for others to thrive and develop.

KEY COMPETENCIES:

Employee Relations: Champion & change agent for employee base

Recruiter. Lead efforts to increase recruitment & promotion of diverse candidates

Legal Compliance. Proactively ensure all state and federal compliance areas are followed

Consultant to Management. Provide counsel and direction to executive team on all HR related issues

Collaborator. Effective team builder with all levels of organization.

Change Agent. Evaluate best practices, develop and implement new programs.

Coach & Cheerleader. Share, teach, coach and encourage team members towards excellence.

Trainer & Educator. Create and deliver staff training for all levels of the organization.

EMPLOYMENT & LEADERSHIP EXPERIENCE

Community Bank Santa Barbara, CA

Senior Vice President, Human Resources July 2021 – Present

Responsible for the management and development of the Bank’s Human Resources function which includes training, development, recruiting, compensation, benefits administration, employee relations, performance management, incentive plans, employee safety, welfare and wellness, workers compensation, employment law and Human Resources policies.

Foster a work environment that enables high performance, goal achievement, productivity, employee development and retention.

Assure compliance with all Bank Human Resources policies and procedures.

Monitors industry best practices for Human Resources policies, programs, and systems.

Manage day to day activities and ensure ongoing development of the Human Resources team.

Coach managers and supervisors in employee relations practices to promote a high level of employee morale and motivation.

Develop company-wide processes that addresses issues such as succession planning, workforce development, employee retention, and change management.

Administer employee development program that addresses training needs assessment, management development, cross-training, new employee orientation and onboarding.

Monitor corporate culture that it supports the Bank's goals and promotes employee satisfaction through periodic engagement surveys.

Lead resource to the Board Compensation Committee and Compensation Committee Chair.

Develop and monitor the Bank’s budget for HR systems, external training consultants, education, and employee recognition

FGO Logistics Elmwood Park, NJ

Head of People/Human Resources July 2019 – July 2021

Working closely with C-suite, managers, and associates, responsible to oversee, manage and direct all Human Resources team at national logistics company serving team members in 13 states. and 60 unique locations.

Executed process changes saving the organization $500k in year one

Created national recruiting strategy to bring on qualified and diverse candidates

Reduced turnover 35% in 6 months

Negotiated 20% rate reduction with enhanced benefit programs

Improved internal promotions of women and minorities 30%.

Identified and corrected compliance issues on federal and state levels eliminating fines

Designed and completed performance management program to allow for objective metrics and data collection

Implemented full utilization of HRIS program resulting in improved accuracy, better transparency, and savings of staff hours across multiple departments.

Up 2 Us Sports New York, NY

Director of Human Resources December 2017 – June 2019

Delivered both strategic and hands on Human Resources expertise to leadership and team members for New York based national non-profit with 350 team members

Implemented changes saving the organization $400k in year one (of $4MM operating budget)

Negotiated 40% rate reduction with enhanced benefit programs

Improved diversity hiring at the director level by 50%.

Identified and corrected compliance issues on federal and state levels eliminating fines

Streamlined payroll processing, reduced UI costs by 75%, reduced costs of payroll by 80%

Introduced HRIS software reducing costs by 70% while improving user experience.

Implemented performance management program

Counter Culture Coffee Durham, NC

Human Resources & Payroll Manager 2016 - 2017

Established Human Resources Department at 20 year old Specialty Coffee roaster based in North Carolina operating in multiple states.

Oversaw all Human Resources related operations including payroll functions

Acted as primary point of contact for employees, managers and executive team on employee relations.

Implemented use of HRIS system with improved employee engagement and self-service functionality.

Negotiated employee benefits with reduction in cost and improved benefits to all team members.

Established performance evaluation program.

Improved diversity hiring 30%.

LSI TOOLS Cary, NC

Client Services & Human Resources Manager 2015 - 2016

Provided Human Resources solutions to boutique software company.

Full responsibility for all aspects of Human Resources activities with additional functional responsibility for client engagement and satisfaction

Represented company to communicate company brand, vision, and services to current and potential clients.

Trinity Law School Santa Ana, CA

Law School Student Part Time 2011 - 2014

CANDLE LAMP COMPANY RIVERSIDE, CA

Human Resources & Payroll Manager 2007 - 2012

Established Human Resources Department for 20 year-old manufacturing organization based in Southern California.

Managed all HR operations including payroll functions.

Developed best practices for all HR areas.

Managed Benefits Administration, Worker’s Compensation, Safety programs, and OSHA compliance.

Supported Managers with employee performance issues.

Managed full cycle recruitment processes from job postings to hire and on-boarding.

Additionally acted as primary point of contact for legal representation associated with patent, liability, regulatory compliance, as well as HR related legal matters

ADDITIONAL WORK EXPERIENCE AVAILABLE UPON REQUEST

EDUCATION

Biola University La Mirada, CA

Bachelor of Science in Organizational Leadership December 2010

GPA 3.95

Trinity Law School Santa Ana, CA

Juris Doctor Candidate

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