Customer Service Representative

*** ******** ***** *** ** ATHENS, GA *****

904-***-**** ********@*****.***

MAKAYLA L. TAYLOR

OBJECTIVE

Goal oriented team player eager to implement company policies, standards and provide the highest level of customer satisfaction. To optimize productivity with an organization that offers long term career opportunities for growth and professional development.

EMPLOYMENT

Customer Service Representative Teleperformance

Columbia, SC

Call Center customer service 04/2019- 01/2022

Complete orders for client prescriptions

Adhere to SLA/ Call production requirements

Data Entry/Input customer information

Complete Inbound & outbound calls

Provide feedback on client issues

Sales Associate Walmart

Columbia, SC

Greet Customers/Customer service 02/2017- 12/2018

Scanning/Pricing store merchandise

Operate Cash Register/terminal operation

Product inquiries/customer requests

Promote/Offer store warranty or Credit cards

Restock Merchandise/Discard old items

Maintain clean & organized work environment.

CAREER TRAINING

May 2015 Cheraw High School

General High School Diploma

College preparatory studies

January 2019- Present Ashford University

Business Administration (BA) – degree in progress

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