Michelle Castillo
Bilingual English/Spanish
****A Fir Street
Joint Base McGuire-Dix-Lakehurst, New Jersey
Phone: 702-***-****
Email: ******************@*****.***
OBJECTIVE
To obtain a full time position, become proficient in my craft, assist with the business success, and keep a positive work environment.
WORK EXPERIENCE
Payless ShoeSource (09/2018 – 03/2019)
Key Holder
Fort Wright, Kentucky
40-50hrs/Week
Annual Salary: 26K
Supervisor: Conda Harris/859-***-****/Contact: Yes
Served as a Key Holder for Payless Shoesource for 6 months. This key position serves very important to daily operations. Responsibilities include opening the store, money management skills, organizing, lifting and pushing boxes over 30lbs, sorting, customer service and closing the store. The position requires to work a full shift, occasionally alone with little to no supervision to balance money in cashier drawers, deposit company money into the bank, inventorying products, restocking items, obtaining knowledge on products, promoting products to promote company sales, and keeping the work environment tidy.
Crescent Springs Animal Hospital – (04/2019 – 04/2021)
Front Desk Receptionist
Crescent Springs, Kentucky
40-50hrs/Week
Annual Salary: 32K
Supervisor: Dr. John Weiss/ 859-***-****; Contact: Yes
Served as a Front Desk Receptionist for Crescent Springs Animal Hospital for 2 years. This position serves as the functional expert in scheduling, planning, organizing, and administration. Responsibilities include the maintenance of medical records, coordinating with leadership with changes, creating patient files, records disposition, process payments, working on IntraVet and Pet Portal systems. The position also requires working well with customers, knowledge on products and services, identifying missing services and upcoming services for patients, handling pets, making appointments, forecasting walk-in patients, reviewing a wide range of documents, strict organization, constant lifting, walking, standing and climbing ladders.
Child Development Center- (9/9/21- present day)
Child and Youth Program Assistant
Serving as a Child and Youth Program Assistant (CYPA) I am accountable for the whereabouts and safety of children and youth. Provide care/supervision, oversight and accountability for program participants. Assists in preparing age appropriate activities; supervises children and youth during indoor and outdoor activities, on field trips, outings and special events; arranges and serves snacks/meals. Executes work in accordance with policies and regulations. Coordinates and conducts activities for children and/or youth ranging in age from 6 weeks to 18 years. Creates an environment which welcomes participant interest and promotes positive interactions. Implements program options for children and youth with special requirements. Demonstrates, instructs, leads and facilitates planned and spontaneous program activities. Briefs staff, management, and parents on activities. Conducts inventory on equipment and supplies.
EDUCATION
College of Southern Nevada
Las Vegas, Nv, USA
Degree: Bachelors in Psychology – In Progress
Major: Psychology
COMPUTER SKILLS
General knowledge in Windows and Apple Operating Systems, Microsoft Office (Word, Excel, PowerPoint, Outlook, and Access).
PROFESSIONAL REFERENCES
Virginia Gripshover
Head Receptionist
Crescent Springs Animal Hospital
Crescent Springs, Kentucky
Cassandra Rains
Manager/ Lead Technician
Crescent Springs Animal Hospital
Crescent Springs, Kentucky
Pamela Wolford
Receptionist
Crescent Springs Animal Hospital
Crescent Springs, Kentucky