Post Job Free

Resume

Sign in

Customer Service Data Entry

Location:
Lansing, MI
Salary:
15
Posted:
April 11, 2022

Contact this candidate

Resume:

Meaghan M. Krebs

*** ***** **., *******, ** 517-***-**** adqq7t@r.postjobfree.com

PROFESSIONAL PROFILE

Seeking a position that utilizes my current skills, builds on my strengths and allows me to offer support and compassion to others. I will be a complement to any team dedicated to professionalism and accountability. SKILL PROFILE

Acute Care Knowledge of Anatomy and Physiology

Administer and Interpret 12 Lead EKG Practiced Use of Proper Body Mechanics Phlebotomy Excellent Customer Service

Point of Care Testing Microsoft (Word, Excel, PowerPoint, Outlook) Dermal Puncture PeopleSoft

OSHA/HIPAA Standard Compliant Great Plains

Accurate Vital Signs CRM (Customer Relationship Management) System Knowledge of Medical Terminology

CERTIFICATIONS

CPR/BLS American Heart Association Jan. 2017

Phlebotomy National Health Association Cert #D8W2Q3J9 Feb. 2017 EKG National Health Association Cert #M4L6L8P8 Feb. 2017 PCT National Health Association Cert #D5X9E8H3 Feb. 2017 EDUCATION

Career Quest Learning Center Lansing, MI

Patient Care Technician Program Jan. 2013 to Feb. 2013 CNA Program Dec. 2012 to Jan. 2013

Clinical: Medical Care Facility and Rehab Services, Okemos, MI 24 hours, Jan. 2013 EXPERIENCE

Delta Dental/ Aston Carter Lansing, MI

Group Administration Clerk Oct. 2021 to Feb. 2022

• Enters eligibility records into the system to process, update, and correct file information through telephone and/or written contact

• Determines whether inaccurate data should be updated, routed or adjudicated

• Corrects and updates information entered through the optical scanning or data entry process

• Accesses various software programs, and gathers and summarizes information from/for various reports

• Maintains related departmental records, files, filing system and/or records retention systems (hardcopy, electronic, and imaged)

• Opens and distributes emails and handles incoming/outgoing correspondence Celink/ Aerotek Lansing, MI

HERMIT Processor Jan. 2021 to Jul. 2021

• Responsible for the management of the HUD Reconciliation reports.

• Review individual reports in search of discrepancies, missing transactions and any other reason for being out of balance with HUD System

•Reviewing Reverse Mortgages and the terms and conditions of an agreement and that it is reflected accurately in both HUD and Celink systems.

• Posting all missing transactions daily that did not upload via the batch process Medical Weight Loss Clinic Okemos, MI

Medical Assistant Jun. 2017 to Feb. 2020

• Provide direct clinical care to patients within assigned clinic(s) as well as education and support through individual daily visits and classes.

• Perform initial intake on new patients, including taking current medical history and reviewing medical history.

• Perform administrative duties that support medical and clinic operation functions.

• Achieve assigned individual service and sales goals and contribute to the clinic achieving set quotas.

• EKGs, Injections, blood work, labs for MWLC patients per current OSHA guidelines.

• Document clinical results in patient and doctor records; keep others informed as needed. Inovalon Lansing, MI

Review Specialist II Feb. 2015 to Dec. 2016

• Schedule Onsite Chart Reviews for Health Information Exchange Projects.

• Follow up on the status of medical record requests with personnel of the provider site.

• Place calls to medical facilities to verify location information for Inovalon’s medical record reviewers.

• Document notes and make updates into a large electronic database of information.

• Maintain established productivity standards.

• Effectively communicate with medical staff regarding the purpose of reviews and/or answer general questions.

• Communicate status of request and/or issue in fulfilling those requests to team lead or operations manager.

• Process and scan digital copies of received medical documents. Ingham Regional Assisted Living Lansing, MI

Team Leader / Direct Care 2013 to Feb. 2015

● Providing the following services: lodging, meals,medication administration, insulin injections, dermal punctures, intermittent nursing service, and assistance with personal hygiene, transfers, ambulation, dressing, housekeeping and laundry.

● Under the supervision of a registered nurse, provides services primarily in the homes of consumers to promote consumer health and a safe, stable, sanitary home enviro

● Under the direction of nursing or medical staff, provide health-related services such as checking the consumer's pulse rate, temperature, and respiration rate; helping with simple prescribed exercises; keeping the consumer’s rooms neat; changing non-sterile dressings; providing skin care.

● Provides services intended to stabilize an adult’s residential environment and relationships with relatives, caretakers, and other consumers and household members in order to alleviate a situation involving abuse or neglect or to otherwise protect the adult from a threat of abuse or neglect. Lovejoy Lansing, MI

Direct Care Worker Aug. 2013 to 2013

● Providing the following services: lodging, meals,medication administration, insulin injections, dermal punctures, intermittent nursing service, and assistance with personal hygiene, transfers, ambulation, dressing, housekeeping and laundry.

● Under the supervision of a registered nurse, provides services primarily in the homes of consumers to promote consumer health and a safe, stable, sanitary home enviro

● Under the direction of nursing or medical staff, provide health-related services such as checking the consumers pulse rate, temperature, and respiration rate; helping with simple prescribed exercises; keeping the consumer’s rooms neat; changing non-sterile dressings; providing skin care.

● Provides services intended to stabilize an adult’s residential environment and relationships with relatives, caretakers, and other consumers and household members in order to alleviate a situation involving abuse or neglect or to otherwise protect the adult from a threat of abuse or neglect. MERS of Michigan Lansing, MI

Municipal Accounting Support Analyst Aug. 2011 to Feb. 2012 Employer Support Specialist Sept. 2005 to Aug. 2011 Retirement Specialist Apr. 2004 to Sept. 2005

● An integral part of team providing assistance to MERS Employer Members in the area of contribution reporting and financial tracking

● Support to internal and external project teams regarding online portal enhancements and regularly scheduled system maintenance

● Facilitated new business implementation process and enrollment

● Worked across departments and with all levels of employees to provide operational and administrative support

● Experience with public employee benefits, specifically 401(a) administration and other public employee benefit administration

● Accounts Receivables and Payables support

● Served in several positions during eight years of employment, including support for employee members processing benefit calculations through assisting employers through reporting to calculating funding rates.



Contact this candidate