Special Education Ophthalmic Assistant scheduling Specialist

Lisa Opelt

Neillsville, WI *****

****************@*****.***

+1-608-***-****

I embrace in challenges. I more than 6+ years in Customer Service and I have a strong work ethic to meet the needs.

Work Experience

Special Education Paraprofessional

School District of Onalaska - Onalaska, WI

August 2021 to Present

I work in the Special Education classroom. We have 5 students in our classroom. I work on daily tasks and work on math and reading. We take students into academic classes so they can be with their peers. Ophthalmic Assistant

Gundersen Health System - La Crosse, WI

September 2016 to August 2021

I currently work with a Retina Ophthalmologist. I start out my day going over the schedule.

• Room patient, ask the two forms of identification and pull up chart and check off diagnosis

• I get surgery paperwork together and then have patient sign convent and then schedule surgery and all post ops and the special tests if needed.

• Other responsibilities that I do are OCT’s, (pictures), RNFL’s (peripheral vision), Visual Fields, I can check pressure, angles, check vision and dilate. I also do the prep for intravitreal injection,

• I set up the lasers (Focal, PRP, PDT, YAG) and prep the patients for them.

• I would get sub tenons, AC Tap, Pneumatic Displacement set up for the doctor.

• I scheduled appointments and surgeries for patients. Scheduling Specialist

Gundersen Health System - La Crosse, WI

August 2015 to September 2016

I was one out of 4 scheduling specialists in the Ophthalmology Department that scheduled for 17 doctors. Each doctor had a different schedule that each type of appointment had to be in a specific time. I would also have to change the template of their schedule if they wanted a change. Scheduling Specialist

Gundersen Health System - La Crosse, WI

August 2015 to September 2016

I was one out of 4 scheduling specialists that scheduled for 17 doctors. Each doctor had their own schedule to place certain type of appointments in the correct spot. We would change the template if the doctor wanted to change their schedule. We would each take around 80-100 calls a day. Sales Person

Clark County Press - Neillsville, WI

February 2015 to August 2015

I would travel the majority of the area to sell advertising ads from local businesses for our local newspaper.

Then I would give to designers to create an ad and it would be put into a spreadsheet for billing. Sales Associate

ARC, Inc - Neillsville, WI

April 2011 to January 2015

I had Sale Reps all across U.S that I kept updated on our products. I would have to make sure they had all the updated materials regarding our products for it was constantly changing. I would travel to do Trade Shows. I also went around and trained contractors that worked for our Sale Reps on how to install our curbless shower pans and explain on how our other products fit into remodeling bathrooms. Education

Neillsville High School - Neillsville, WI

2012

Skills

• Sales (4 years)

• Serving Experience (10+ years)

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Medical Terminology

• Ophthalmology Experience

• Experience Administering Injections (4 years)

• Medical Office Experience (5 years)

• Medical Records (5 years)

• Epic (5 years)

• ICD-10

• Triage

• Medical Scheduling

• Anatomy Knowledge

• Computer Skills (10+ years)

• Patient Care

• Physiology Knowledge

• Customer service (6 years)

• Remodeling (10+ years)

• Typing

• Scheduling (6 years)

• Teaching

• Childcare

• Preschool experience

• Clerical Experience

• Webinars/Training (3 years)

• Special education

Certifications and Licenses

Special Education Certification

Paraprofessional Certification

Paralegal Diploma

Present

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