Administrative Assistant Customer Service
Resume:
***** ******** ****, ****** ***., MI 48044 ***************@*****.***
Professional Profile
Dedicated professional who is committed to safety and high performance and thrives in fast-pace, challenging environment. Seeking to utilize my passion and willingness to help others.
Law Enforcement Classes (LAWE)
Volunteer for Roseville Police Dept.
Volunteer for Martha T. Berry Facility
Problem solver
Professional Experience
Safety conscious
Detail focused
Easy going multi-tasker
Team player
Blossom Springs, Oakland Township, MI
April 2020 to March 2022
Director of Activities
Planned and oversee recreational events and programs for the elderly
Helped with social skills and promote active, healthy lifestyles
Overseeing the budget for activities and events
Communicating with nutritionists and other physicians about participants' treatment plans
Monitoring the physical and mental conditions of participants during events
Oakleigh, Macomb Township, MI
January 2020 to April 2020
Medication Technician
Provided help towards residents for their daily needs
Distribute medications when necessary for each resident
Give support towards the dementia unit
Anthology, Rochester Hills, MI
December 2019 to January 2020
Caregiver
Assisting with personal care: bathing and grooming, dressing, toileting, and exercise
Basic food preparation: preparing meals, housekeeping, and laundry
Engage in activities such as being encouraged to have movement and exercise
Orienting or grounding someone with Alzheimer’s disease or dementia, relaying on information from a doctor or family members
Anthology, Rochester Hills, MI
April 2019 to December 2019
Life Enrichment Assistant
Assist with organizational of activities and programs
Purchase supplies, decorating and setting up for activities
Invoice coding and budget preparation
Provide support and engagement for memory care and assisted living residents
Stonecrest Senior Living, Rochester Hills, MI
December 2018 to April 2019
Dining Room Associate
Ensured the highest quality of customer service is available for residents
Cleaning dining room area, kitchen or other areas
Keeping track of residents’ dietary needs
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
Facilities Security Management, Clinton Township, MI
May 2017 to August 2017
Administrative Assistant
Oversaw reception area including greeting visitors, determining the nature of their business and referring them to appropriate person.
Answered telephone and electronic inquires and forwarded messages accordingly.
Greeted security guard applicants and directed them during interview and testing process.
Ordered and restocked office supplies.
Education
Macomb County Community College, Clinton Township, MI
Associate of General Studies- Completed 2019 (Graduated with honors)
Associate of Criminal Justice- (completed in winter 2019, Graduated with honors)
Walsh College, Troy, MI
Bachelor of Business Administration- In progress (Graduation August 2022)
Dakota High School, Macomb Twp., MI
Graduated with high school diploma 2016
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