Nitika N Mack

** ***** ***** ****

Saint Louis MO 63135

314-***-****

adqpxr@r.postjobfree.com

Objective:

I am an organized, detailed oriented, multi-tasking, hard working leader with 16 years of customer service experience. I am a team player who works well with others to accomplish our team goals as well as work great alone to get things done for the company. I would like to continue to excel in moving up the ladder within a company.

Education:

University City Senior High

Graduated in 2003

Work History:

Lion's Choice 2004-2005

Pay Rate: 7.00-7.50

Duties: preparing orders, taking orders, and cleaning.

Walgreens 2005-2021

2005 customer service cashier

2006 photo specialist

2007 Sims coordinator

2010 STL-a key holder open and close store by myself

2012-2021- Shift Lead Manager-I was in charge of inventory, loss prevention, interviewing, scheduling, performance improvements etc. I also obtained my pharmacy tech certificate in order to work in the pharmacy department to assist with preparing medications.

Dollar General June 2021-Present

Store Manager- Inventory, loss prevention, interviewing, scheduling, payroll, performance improvements, terminations etc.

Skills:

I can type 40+ wpm, great communication skills, customer service experience, leadership experience, excellent with inventory tracking and decreasing losses, inventory stock, Microsoft word and Excel

Accomplishments:

I received many recognition awards from Walgreens including being recognized in the newspaper for my quick observation of company loss profit. I also received many customer service awards for providing excellent service.