Maria Josefina

Villanueva

SECRETARY / RECEPTIONIST / HR ADMINISTRATOR

A B O U T M E

Dedicated administrative professional with excellent customer service skills, reliable and self- motivated individual. Interested in opportunities in the field of office management, customer care, contributing into organizational efficiency.

EXPERIENCE

Secretary / IELTS Instructor – General Services

Worldwide Connections / Doha Qatar / - Present

Prepares and manage correspondence, reports and documents such as standard quotations, order forms, invoices and purchase orders.

Handles the following task

CRM System

Incoming mails & emails

Implementation & maintenance of office system

Set up & maintain document management system

Secretary – Health Care Division

Gateways Technologies WLL / Doha Qatar / June 2018 – December 2018

Prepares and manage correspondence, reports and documents such as standard quotations, order forms, invoices and purchase orders.

Handles the following task

CRM System

Incoming mails & emails

Implementation & maintenance of office system

Set up & maintain document management system

Global Talent Acquisition Shared Services

Teletech – Call Center Industry / Quezon City Philippines / May 2015 – May 2018

Coordinate with the hiring manager to identify staffing needs, determine the selection criteria, sources potential candidates. Plans interview and selection procedures including screening, assessment and in person interviews.

Date Encoder – Back Office

GetSmart Data Solutions / Quezon City Philippines / July 2013 – March 2015

Responsible for digitizing documents, sort organize and store paper works

Hotel Front Desk Staff

Kalan An Hotel & Restaurant / Hiroshima Japan / January 2000 – October 2004

Main responsibilities

Greeting and thanking guest in a friendly manner

Checking guest in on arrival and out on departure

Addressing guest needs and resolving complaint

Collaborating & communicating with other internal department to ensure guest satisfaction.

Executive Secretary / HR Administrator

Nikken Philippines Inc / Pasig City Philippines / September 1997 – January 2000

Organized document to maintain efficient office environment, schedules and coordinates executive conference, meetings, appointments and travel arrangements. Procures office supplies and ensures requests are served accordingly.

VISA STATUS

HUSBAND SPONSOR

SKILLS

EDUCATION

Diploma in Hotel & Restaurant Management

Philippine Women’s University

Manila, Philippines

1990 - 1993

Seminar attended – Document Controller

Icon Training Center

Doha, Qatar

5th August 2018

009**********

adqpwv@r.postjobfree.com

Doha, Qatar

9 / 10

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