Maria Josefina
Villanueva
SECRETARY / RECEPTIONIST / HR ADMINISTRATOR
A B O U T M E
Dedicated administrative professional with excellent customer service skills, reliable and self- motivated individual. Interested in opportunities in the field of office management, customer care, contributing into organizational efficiency.
EXPERIENCE
Secretary / IELTS Instructor – General Services
Worldwide Connections / Doha Qatar / - Present
Prepares and manage correspondence, reports and documents such as standard quotations, order forms, invoices and purchase orders.
Handles the following task
CRM System
Incoming mails & emails
Implementation & maintenance of office system
Set up & maintain document management system
Secretary – Health Care Division
Gateways Technologies WLL / Doha Qatar / June 2018 – December 2018
Prepares and manage correspondence, reports and documents such as standard quotations, order forms, invoices and purchase orders.
Handles the following task
CRM System
Incoming mails & emails
Implementation & maintenance of office system
Set up & maintain document management system
Global Talent Acquisition Shared Services
Teletech – Call Center Industry / Quezon City Philippines / May 2015 – May 2018
Coordinate with the hiring manager to identify staffing needs, determine the selection criteria, sources potential candidates. Plans interview and selection procedures including screening, assessment and in person interviews.
Date Encoder – Back Office
GetSmart Data Solutions / Quezon City Philippines / July 2013 – March 2015
Responsible for digitizing documents, sort organize and store paper works
Hotel Front Desk Staff
Kalan An Hotel & Restaurant / Hiroshima Japan / January 2000 – October 2004
Main responsibilities
Greeting and thanking guest in a friendly manner
Checking guest in on arrival and out on departure
Addressing guest needs and resolving complaint
Collaborating & communicating with other internal department to ensure guest satisfaction.
Executive Secretary / HR Administrator
Nikken Philippines Inc / Pasig City Philippines / September 1997 – January 2000
Organized document to maintain efficient office environment, schedules and coordinates executive conference, meetings, appointments and travel arrangements. Procures office supplies and ensures requests are served accordingly.
VISA STATUS
HUSBAND SPONSOR
SKILLS
EDUCATION
Diploma in Hotel & Restaurant Management
Philippine Women’s University
Manila, Philippines
1990 - 1993
Seminar attended – Document Controller
Icon Training Center
Doha, Qatar
5th August 2018
****.************@*****.***
Doha, Qatar
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